24V-523 Open recall Jul 9, 2024
Prevost Car (US) Inc.
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
Prevost Car (US) Inc. (Prevost) is recalling certain 2005-2024 X3-45, 2017-2019 and 2021-2023 X3-45 Commuter, 2006-2007, 2014, and 2018 H3-41, 2005-2020 and 2022-2024 H3-45, and 2019 H3-45 VIP buses equipped with a wheelchair lift. The wheelchair platform bridging device may be too steep, which can cause the wheelchair to become unstable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 403, "Platform Lift Devices" and 404, "Platform Lift Installations."
Risk: An unstable wheelchair increases the risk of injury to lift occupants.
Remedy: Prevost will replace the wheelchair lift bridging device, free of charge. Owner letters were mailed April 25, 2025. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-26. The repair is free at any franchised dealer of your brand.
Read the full explainer → 23V-889 Open recall Dec 22, 2023
Prevost Car (US) Inc.
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR LIFT/RAMP
Prevost Car (US) Inc. (Prevost) is recalling certain 2014 and 2018 H3-41, 2013-2024 H3-45, 2012-2024 X3-45, and 2017-2023 X3-45 Commuter vehicles. The red beacon lighting on the Threshold Warning System (TWS) may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 403, "Platform Lift Systems."
Risk: Beacons that do not provide proper illumination may be less visible to wheelchair lift users, increasing the risk of injury.
Remedy: Prevost will replace the red beacons, free of charge. Owner letters were mailed September 16, 2024. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR24-03. The repair is free at any franchised dealer of your brand.
Read the full explainer → 22V-918 Open recall Dec 12, 2022
Prevost Car (US) Inc.
ENGINE
Prevost Car (US) Inc. (Prevost) is recalling certain 2017-2018 X3-45 motorcoaches. The engine stop button located in the engine compartment may fail to stop the engine.
Risk: An inoperative engine stop button can increase the risk of injury to a service technician.
Remedy: Prevost will update the software, free of charge. Owner notification letters were mailed on January 31, 2023. Owners may contact Prevost's customer service at 1-866-870-2046. The repair is free at any franchised dealer of your brand.
Read the full explainer → 22V-221 Open recall Apr 6, 2022
Prevost Car (US) Inc.
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
Prevost Car (US) Inc. (Prevost) is recalling certain 2010-2023 H3-45, H3-45 VIP, X3-45, X3-45 Com, and X3-45 VIP vehicles. In the event of the alternator front bearing seizing, the alternator belt may continue to operate, causing the bearing to overheat.
Risk: An overheated alternator bearing can increase the risk of a fire.
Remedy: Prevost will replace the alternator belt, free of charge. Owner notification letters were mailed September 30, 2022. Owners may contact Prevost customer service at 1-866-870-2046. The repair is free at any franchised dealer of your brand.
Read the full explainer → 19V-565 Open recall Jul 31, 2019
Prevost Cars, Inc.
ENGINE
Prevost Cars, Inc. (Prevost) is recalling certain 2017-2020 X3-45 Coach, Commuter, VIP, and VIP Entertainer buses, and H3-45 Coach and VIP buses. Under certain conditions, such as high altitude and heavy climbing, the engine may overheat and shutdown.
Risk: If the engine unexpectedly shuts down, passengers may have to be transferred to another vehicle on the side of the road, increasing the risk of an injury. If the engine unexpectedly shuts down while the vehicle is in motion, there is an increased risk of crash.
Remedy: Prevost will notify owners and will update the engine software, free of charge. The recall began December 19, 2019. Owners may contact Prevost customer service at 1-866-870-2046. The repair is free at any franchised dealer of your brand.
Read the full explainer → 19V-118 Open recall Feb 21, 2019
Prevost Cars, Inc.
EQUIPMENT
Prevost Cars, Inc is recalling certain 2015-2018 X3-45 VIP, X3-45 VIP Entertainer, X3-45 Passenger, H3-45 VIP, and H3-45 passenger coaches and motorhomes equipped with specific fire suppression systems. The actuator of the fire extinguisher system may not function properly, preventing the fire extinguisher from discharging the fire suppression agent.
Risk: If the fire suppression system does not work as intended, it can increase the risk of injury in the event of a fire.
Remedy: Prevost Cars will notify owners, and the fire suppression system manufacturer will inspect the systems, replacing them as necessary, free of charge. The recall began April 15, 2019. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR19-03. The repair is free at any franchised dealer of your brand.
Read the full explainer → 17V-737 Open recall Nov 20, 2017
Prevost Cars, Inc.
EQUIPMENT
Prevost Cars, Inc. (Prevost) is recalling certain 2010-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 Commuter, X3-45 VIP, and X3-45 VIP Entertainer vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Prevost will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. Owner notification letters were mailed July 11, 2018. Owners may contact Prevost customer service at 1-866-870-2046, or Kidde customer service toll free at 1-855-262-3540 or online at www.kidde.com and click on "Product Safety Recall" for more information. Prevost's number for this recall is SR17-31. The repair is free at any franchised dealer of your brand.
Read the full explainer → 17V-618 Open recall Oct 4, 2017
Prevost Cars, Inc.
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
Prevost Cars, Inc. (Prevost) is recalling certain 2008-2018 H3-41, H3-45, H3-45 VIP, X3-45, X3-45 VIP, X3-45 VIP Entertainer, and XL2 motor coaches. The fuel tank cradle supports may have gaps at the points where the cradle connects to the coach frame, which can allow the attachment bolts to loosen and fail causing the fuel tank to fall from the vehicle.
Risk: If the fuel tank separates from the vehicle, it could be a road hazard and the vehicle would stall. Either scenario increases the risk of a crash.
Remedy: Prevost will notify owners, and dealers will correct the fuel tank cradle mounting, free of charge. The recall began on December 4, 2017. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR17-28. The repair is free at any franchised dealer of your brand.
Read the full explainer → 17V-299 Open recall May 2, 2017
Prevost Cars, Inc.
TRAILER HITCHES
Prevost Cars, Inc. (Prevost) is recalling certain 2014-2017 H3-45, H3-45 VIP, X3-45, X3-45 VIP, and X3-45 VIP Entertainer motor coaches equipped with 10,000lb-capacity trailer hitch receivers. The trailer hitch mounting fasteners may loosen.
Risk: If the fasteners loosen, the trailer hitch may deform or detach from the vehicle, increasing the risk of a crash.
Remedy: Prevost will notify owners, and dealers will replace the trailer hitch mounting hardware, free of charge. The recall began on June 30, 2017. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR17-11. The repair is free at any franchised dealer of your brand.
Read the full explainer → 17V-300 Open recall May 2, 2017
Prevost Cars, Inc.
EQUIPMENT, EXTERIOR LIGHTING
Prevost Cars, Inc. (Prevost) is recalling certain 2016-2017 Prevost X3-45 vehicles. The vehicles were manufactured without the front amber reflex reflectors. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: The missing reflex reflectors may reduce the side visibility of the vehicle in certain conditions, increasing the risk of a crash.
Remedy: Prevost will notify owners, and dealers will install the missing front amber reflex reflectors, free of charge. The recall began on May 30, 2017. Owners may contact Prevost customer service at 1-866-870-2046. Prevost's number for this recall is SR17-15. The repair is free at any franchised dealer of your brand.
Read the full explainer → 17V-102 Open recall Feb 15, 2017
Prevost Cars, Inc.
STEERING:LINKAGES:ARM:IDLER AND ATTACHMENT
Prevost Cars, Inc. (Prevost) is recalling certain 2017 H3-45 and X3-45 motor coaches. These vehicles have steering arm levers that were incorrectly forged, possibly resulting in the steering arm levers cracking and failing.
Risk: If the steering arm lever fails, causing a loss of steering, it can increase the risk of a crash.
Remedy: Prevost will notify owners, and dealers will replace the steering arm lever, free of charge. The recall began on March 20, 2017. Owners may contact Prevost customer service at 1-877-773-8678. Prevost's number for this recall is SR17-05. The repair is free at any franchised dealer of your brand.
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