Recall 17V102 affects 103 2017 Prevost H3-45 and X3-45 motor coaches for steering arm lever cracks. Repair is free at any franchised Prevost dealer.
Prevost is recalling 103 2017 H3-45 and X3-45 motor coaches because incorrectly forged steering arm levers can crack and fail. A failed steering arm lever can cause loss of steering and increase crash risk; Prevost dealers will complete the repair free of charge.
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What's wrong?
The steering arm lever on the 2017 Prevost H3-45 and X3-45 motor coaches is part of the steering linkage. It helps transfer movement from the steering system to the axle, so the wheels respond when the driver turns the wheel. The part has to stay solid under repeated steering loads.
On affected coaches, the steering arm levers were forged with incorrectly sized material. Prevost's testing found cracks that started during the heat treatment or forging process. A cracked lever can continue to weaken as the coach is driven, and if it fails, the steering linkage no longer does its job correctly.
There is no warning sign before failure. Prevost reported that there are no warnings to the driver, so an owner or operator should not expect a dashboard light, noise, or change in steering feel before the lever cracks through.
Who's affected?
Covers the H3-45 and X3-45, both tied to the same steering linkage component.
| 2017 Prevost H3-45 | steering linkage |
|---|---|
| 2017 Prevost X3-45 | steering linkage |
| Units affected | 103 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
If the steering arm lever fails, the driver can lose steering control, increasing the risk of a crash. There is no warning sign before failure, so confirm whether your VIN is included and schedule the recall repair soon. Repair is free at any franchised Prevost dealer.
What should I do?
- Check your VIN to confirm your 2017 Prevost H3-45 or X3-45 is included in this recall.
- Contact a franchised Prevost dealer to schedule the free steering-arm-lever replacement that fixes the cracking lever tied to loss of steering.
- Bring the recall notice if Prevost mailed one, and reference recall number 17V102 when you call.
- Use extra care until the repair is complete, because a failed steering arm lever can cause loss of steering.
- Call Prevost customer service at 1-877-773-8678 with questions about scheduling or recall SR17-05.
What happens at the repair
At the dealer, a Prevost technician replaces the steering arm lever covered by this recall. The replacement parts and labor are free under the recall. Pre-notice repairs are handled case by case through Prevost's General Reimbursement Plan. If you already paid for a related steering arm lever repair before the recall notice, contact Prevost customer service with your repair paperwork and payment documentation so the claim can be reviewed.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 15, 2017 | NHTSA published the recall |
|---|---|
| March 20, 2017 | Owner notification mailed |
| April 14, 2017 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| April 14, 2017 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 17V102?
Recall 17V102 covers 103 2017 Prevost H3-45 and X3-45 motor coaches with incorrectly forged steering arm levers that can crack and fail. If the lever fails, the coach can lose steering, increasing crash risk. Prevost dealers replace the steering arm lever for free.
What should I do if my 2017 Prevost H3-45 or X3-45 is on this recall?
Check your VIN to confirm your specific motor coach is included in recall 17V102. If it is, contact a franchised Prevost dealer to schedule the steering arm lever replacement. Reference recall number 17V102 or Prevost recall SR17-05 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair safety defects at no cost, and Prevost's remedy says dealers will replace the steering arm lever free of charge. Parts and labor are covered at a franchised Prevost dealer.
What is the safety risk?
The safety risk is loss of steering. The recalled steering arm lever was incorrectly forged, so it can crack and fail. If that happens while the coach is moving, the driver can lose steering control, increasing the risk of a crash.
What if I bought this Prevost motor coach used?
The free recall repair still applies. Recall coverage follows the VIN, not the first owner. Check your VIN to confirm whether your 2017 Prevost H3-45 or X3-45 is included, then call a franchised Prevost dealer and reference recall 17V102.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V102000 |
|---|---|
| Prevost customer service | 1-877-773-8678 |
| NHTSA recall # | 17V102 |
| NHTSA recall # (full) | 17V102000 |
Source documents
-
Download Recall Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →