Recall 17V300 covers 71 2016-2017 Prevost X3-45 vehicles missing front amber reflex reflectors. Repair will be free at any franchised Prevost dealer once available.
Prevost is recalling 71 2016-2017 X3-45 vehicles because they were built without front amber reflex reflectors, a federal lighting requirement. Without those reflectors, side visibility is reduced in certain conditions and crash risk increases; the Prevost dealer repair will be free once the remedy is available.
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What's wrong?
The front amber reflex reflector on a 2016-2017 Prevost X3-45 is a passive safety marker mounted near the front corner of the coach. It does not light up on its own. It reflects light from another vehicle so the coach's front edge is easier to see in low light, in parking areas, and from an angle.
On the recalled coaches, the reflector was left off during production. Prevost identified vehicles built without the front driver-side amber reflex reflector, which means the coach does not meet FMVSS 108 for lamps and reflective devices. The fix is straightforward: the missing reflector is installed so the corrected coach has the required front driver-side amber marker.
There is no warning sign before failure. The driver will not see a dashboard message or feel a change in how the coach drives because the issue is a missing exterior reflector, not a moving mechanical part.
Who's affected?
Both model years list the same affected component areas: Equipment and Exterior lighting.
| 2016 Prevost X3-45 | Equipment |
|---|---|
| 2016 Prevost X3-45 | Exterior lighting |
| 2017 Prevost X3-45 | Equipment |
| 2017 Prevost X3-45 | Exterior lighting |
| Units affected | 71 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
With the front amber reflex reflectors missing, side visibility is lower in certain conditions, which increases crash risk. There is no warning sign from the driver's seat, so check your VIN and schedule service if included. Repair will be free at any franchised Prevost dealer once available.
What should I do?
- Check your VIN to confirm your 2016-2017 Prevost X3-45 is included in this recall.
- Wait for Prevost's owner notice before scheduling the repair if your dealer says the reflector installation is not open for your VIN.
- Contact a franchised Prevost dealer to schedule the free front amber reflex reflector installation that restores required side visibility.
- Bring the recall notice if you have it. If not, reference recall number 17V300 when you call.
- Drive with extra care in low-light conditions until the missing front amber reflectors are installed.
What happens at the repair
The recall file lists the dealer action as installation of the missing front amber reflex reflectors. Once the repair is available, a Prevost technician installs the reflectors at no charge, with parts and labor covered under the recall. If you paid for a related reflector repair before the recall notice, Prevost says reimbursement is handled case by case under Volvo's general reimbursement plan. Ask Prevost customer service or the dealer service desk how to submit documentation for review.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 2, 2017 | NHTSA published the recall |
|---|---|
| May 30, 2017 | Owner notification mailed |
| July 1, 2017 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| July 1, 2017 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 17V300?
Recall 17V300 covers 71 2016-2017 Prevost X3-45 vehicles built without the front amber reflex reflectors required by FMVSS 108. NHTSA campaign 17V300 states the missing reflectors reduce side visibility in certain conditions, increasing crash risk.
What should I do if my 2016-2017 Prevost X3-45 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 17V300. If it is, contact a franchised Prevost dealer or Prevost customer service at 1-866-870-2046 and ask about installation of the missing front amber reflex reflectors. Reference recall SR17-15 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Prevost's remedy says dealers will install the missing front amber reflex reflectors free of charge. Parts and labor are covered for vehicles included in recall 17V300.
What is the safety risk?
The safety risk is reduced side visibility. NHTSA campaign 17V300 states that missing front amber reflex reflectors reduce the vehicle's side visibility in certain conditions, increasing crash risk. The repair path is direct: a Prevost dealer installs the missing reflectors for free.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/17V300000 |
|---|---|
| Prevost customer service | 1-866-870-2046 |
| NHTSA recall # | 17V300 |
| NHTSA recall # (full) | 17V300000 |
Source documents
-
Download Recall Investigation Document (PDF) (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 25, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →