22V-209 Open recall Mar 31, 2022
Keystone RV Company
STRUCTURE:FRAME AND MEMBERS, TIRES
Keystone RV Company (Keystone) is recalling certain 2019-2022 Cougar 29FKD travel trailers. Improper clearance may allow the tires to contact the outrigger, causing damage to the tires.
Risk: Damaged tires can fail, causing a loss of vehicle control and increasing the risk of a crash.
Remedy: Dealers will notch the existing outrigger and install an additional outrigger between the two tires to provide proper clearance, free of charge. Owner notification letters were mailed May 12, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-430. The repair is free at any franchised dealer of your brand.
Read the full explainer → 21V-708 Open recall Sep 13, 2021
Keystone RV Company
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Risk: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414. The repair is free at any franchised dealer of your brand.
Read the full explainer → 21V-380 Open recall May 24, 2021
Keystone RV Company
STRUCTURE:FRAME AND MEMBERS, SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY:HANGER,BRACKET
Keystone RV Company (Keystone) is recalling certain 2017-2021 Keystone Cougar 368MBI trailers. The frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions.
Risk: A buckled frame rail can increase the risk of a crash.
Remedy: Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification letters were mailed July 15, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-411. The repair is free at any franchised dealer of your brand.
Read the full explainer → 20V-670 Open recall Oct 30, 2020
Keystone RV Company
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:INVERTER
Keystone RV Company (Keystone) is recalling certain 2020-2021 Cougar trailers equipped with the Off the Grid (OTG) Solar package. The inverter may have been incorrectly wired, causing power to energize the shore power connection, when in use.
Risk: If the inverter is turned on, and energizes the shore power connection, it can increase the risk of injury.
Remedy: Keystone will notify owners, and dealers will test the function of the inverter and rewire it as needed, free of charge. The recall began November, 18, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-389. The repair is free at any franchised dealer of your brand.
Read the full explainer → 20V-398 Open recall Jul 7, 2020
Keystone RV Company
EQUIPMENT:ELECTRICAL
Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may separate from the mounting base during transit, becoming a road hazard.
Risk: If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.
Remedy: Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-381. The repair is free at any franchised dealer of your brand.
Read the full explainer → 20V-302 Open recall May 26, 2020
Keystone RV Company
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Keystone RV Company (Keystone) is recalling certain 2020-2021 Cougar travel trailers, model 24RDS, equipped with a Furrion range cook top. The interior range cooktop is installed in a cabinet that may not be entirely sealed from the furnace cavity. As a result, during furnace operation, the interior range cooktop burner flame may invert.
Risk: If the cooktop burner flames invert, there is an increased risk of a fire and injury.
Remedy: Keystone will notify owners, and dealers will inspect the interior range cooktop with the furnace running, installing a plywood panel to seal it as necessary, free of charge. This recall began July 17, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-377. The repair is free at any franchised dealer of your brand.
Read the full explainer → 19V-689 Open recall Sep 30, 2019
Keystone RV Company
ELECTRICAL SYSTEM:WIRING
Keystone RV Company (Keystone) is recalling certain 2020 Cougar fifth wheels and travel trailers, models 22RBS, 23MLS, 25RES, 26RBS, 26RKS, 27RES, 27SAB, 27SGS, 29BHS, 29FKD, 29RLD, 30RKD, 31MBS, 32RDB, 32RLI and 34TSB. The wiring for the solar preparation kit may have been incorrectly wired to the wrong side of the 12V breaker, potentially allowing an electrical short circuit in the event of damage to the wiring.
Risk: An electrical short circuit increases the risk of a fire.
Remedy: Keystone will notify owners, and dealers will inspect and correct the installation of the solar preparation wiring, as necessary, free of charge. The recall began on October 25, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-361. The repair is free at any franchised dealer of your brand.
Read the full explainer → 19V-650 Open recall Sep 11, 2019
Keystone RV Company
EQUIPMENT:OTHER:LABELS, STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
Keystone RV Company (Keystone) is recalling certain 2020 Cougar 30RKD trailers. The 60"x29" emergency exit windows over the dinette table in the cabin are missing a red handle and "EXIT" label.
Risk: If an emergency event occurs, trailer occupants may not be aware of the emergency exit function of the window, increasing the risk of an injury.
Remedy: Keystone will notify owners, and dealers will replace the existing black exit handles with red handles and add an "EXIT" label, free of charge. The recall began October 9, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-360. The repair is free at any franchised dealer of your brand.
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