24V-061 Open recall Feb 1, 2024
Jayco, Inc.
SEATS
Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems" and number 210, "Seat belt assembly anchorages."
Risk: A loose or detached seat assembly increases the risk of injury.
Remedy: Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602. The repair is free at any franchised dealer of your brand.
Read the full explainer → 23V-224 Open recall Mar 30, 2023
Jayco, Inc.
ELECTRICAL SYSTEM:SOFTWARE
Jayco, Inc. (Jayco) is recalling certain 2022-2024 Jayco Embark, Entegra Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. A vehicle control module software error may cause loss of drive power or loss of key safety functions, such as loss of head lights or windshield wipers.
Risk: A sudden loss of drive power, or reduced visibility from a loss of head lights or windshield wipers can increase the risk of a crash.
Remedy: Dealers will reprogram the vehicle control module, free of charge. Owner notification letters are expected to be mailed May 1, 2023. Owners may contact Jayco customer service at 1-800-283-8267. The repair is free at any franchised dealer of your brand.
Read the full explainer → 23V-102 Open recall Feb 20, 2023
Jayco, Inc.
EQUIPMENT:OTHER:LABELS
Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk SE, Seneca, Seneca Prestige, and Seneca XT recreational vehicles. The certification labels may be missing the rear Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk: Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.
Remedy: Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903583. The repair is free at any franchised dealer of your brand.
Read the full explainer → 22V-665 Open recall Sep 1, 2022
Jayco, Inc.
ENGINE
Jayco, Inc. (Jayco) is recalling certain 2021-2023 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark motorhomes. The engine air intake box may not have a water drain installed, which can cause water to build up inside the air intake box.
Risk: Water build up inside the air intake box can enter the engine and cause engine failure, increasing the risk of a crash.
Remedy: Dealers will inspect and install a drain if necessary, free of charge. Owner notification letters are expected to be mailed October 3, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903580. The repair is free at any franchised dealer of your brand.
Read the full explainer → 21V-886 Open recall Nov 16, 2021
Jayco, Inc.
SUSPENSION:REAR
Jayco, Inc. (Jayco) is recalling certain 2020-2022 Anthem, Embark, Reatta, and Reatta XL motorhomes. The rear suspension mounting fasteners that attach the rear-drive axle to the rear suspension may not have been tightened properly, which could allow the fasteners to loosen or break.
Risk: Loose or broken suspension fasteners can allow the rear-drive axle to shift out of place, increasing the risk of a crash.
Remedy: Jayco will work with Shyft to notify owners, and dealers will inspect the rear suspension fasteners for damage, and replace and tighten them as necessary, free of charge. Owner notification letters were mailed January 14, 2022. Owners may contact Jayco customer service at 1-800-283-8267. The repair is free at any franchised dealer of your brand.
Read the full explainer → 21V-767 Open recall Sep 28, 2021
Entegra Coach
FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Entegra Coach (Entegra) is recalling certain 2021-2022 Anthem, Aspire, and Reatta XL Class A vehicles equipped with Cummins L9 diesel engines that have remote Stage 2 fuel filters and pressurized hoses. A fuel leak may occur in the fuel hoses between the fuel pump and the remote fuel filter head.
Risk: A fuel leak in the presence of an ignition source may increase the risk of a fire.
Remedy: Entegra will work with Cummins to replace the fuel hoses, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact Entegra customer service at 1-800-283-8267. The repair is free at any franchised dealer of your brand.
Read the full explainer → 21V-591 Open recall Jul 30, 2021
Entegra Coach
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
Entegra Coach (Entegra) is recalling certain 2018-2022 Anthem, Aspire, Insignia, and Reatta XL Class A vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Entegra will work with Spartan and Cummins to inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Cummins began to notify owners July 30, 2021. Entegra owner notification letters began September 3, 2021. Owners may contact Entegra Coach customer service at 1-800-517-9137. The repair is free at any franchised dealer of your brand.
Read the full explainer →