Recall 23V224 affects 972 2022-2024 Entegra motorhomes for vehicle-control-module software that can cut power, headlights, or wipers. Free reprogramming at Entegra dealers.
Entegra is recalling 972 2022-2024 Cornerstone, Aspire, Reatta, Embark, Anthem, and Reatta Xl motorhomes because a vehicle control module software error can cut drive power or shut off key safety functions, including headlights and windshield wipers. A sudden power loss or reduced visibility increases crash risk, and Entegra dealers will complete the free repair.
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What's wrong?
The vehicle control module in these 2022-2024 Entegra Cornerstone, Aspire, Reatta, Embark, Anthem, and Reatta Xl motorhomes is an electronic controller for chassis functions. It takes driver and vehicle signals, then tells connected systems when to provide drive power, headlights, windshield wipers, and other safety functions. When that controller works correctly, those systems stay available while the motorhome is being driven.
The affected controller uses software v1.2. During development, the supplier did not account for certain failure modes, so the controller can stop managing drive power or key safety functions correctly. That software error can cause loss of drive power, headlights, or windshield wipers, leaving the driver with fewer controls or less visibility.
The warning sign is the failure itself. Loss of motive power or key safety functions can happen without warning, so owners should not assume the motorhome will give an alert before the problem appears.
Who's affected?
Covers Entegra and Jayco motorhome lines from 2022-2024, all tied to the same electrical system software.
| 2022 Entegra Cornerstone | electrical system software |
|---|---|
| 2023 Entegra Cornerstone | electrical system software |
| 2023 Entegra Aspire | electrical system software |
| 2024 Entegra Reatta | electrical system software |
| 2023 Jayco Embark | electrical system software |
| 2023 Entegra Anthem | electrical system software |
| 2022 Entegra Anthem | electrical system software |
| 2022 Entegra Aspire | electrical system software |
| 2022 Entegra Reatta | electrical system software |
| 2023 Entegra Reatta Xl | electrical system software |
| 2023 Entegra Reatta | electrical system software |
| 2024 Entegra Anthem | electrical system software |
| 2024 Entegra Reatta Xl | electrical system software |
| 2024 Entegra Aspire | electrical system software |
| 2024 Entegra Cornerstone | electrical system software |
| 2022 Entegra Reatta Xl | electrical system software |
| 2022 Jayco Embark | electrical system software |
| 2024 Jayco Embark | electrical system software |
| Units affected | 972 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
A sudden loss of drive power, headlights, or windshield wipers can increase the risk of a crash, and it can happen without warning. If any of those functions stop working, pull over when safe and call the dealer. Schedule the module reprogramming soon. Repair is free at any franchised Entegra dealer.
What should I do?
- Check your VIN to confirm your 2022-2024 Entegra Cornerstone, Aspire, Reatta, Embark, Anthem, or Reatta Xl motorhome is included in this recall.
- Contact a franchised Entegra dealer to schedule the free vehicle-control-module software update that addresses loss of drive power, headlights, or windshield wipers.
- Bring the recall notice if Entegra mailed one. If not, reference recall number 23V224 when you call.
- Drive cautiously until the software update is complete. Leave extra following distance and avoid night or bad-weather trips if the headlights or windshield wipers act abnormally.
- Call Entegra customer service at 1-800-283-8267 with questions about scheduling or the free repair.
What happens at the repair
At the dealer, an Entegra technician reprograms the vehicle control module to correct the software error tied to loss of drive power or key safety functions. The recall repair is free, with parts and labor covered. Entegra has a general reimbursement plan for owners who paid for the remedy before recall notification. If you already paid for this control-module repair, contact customer service at 1-800-283-8267 and ask what documentation is needed for reimbursement.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 30, 2023 | NHTSA published the recall |
|---|---|
| April 26, 2023 | Owner notification mailed |
| May 1, 2023 | Dealer notification began |
| May 1, 2023 | Dealer notification ended |
| May 1, 2023 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 23V224?
Recall 23V224 covers 972 2022-2024 Entegra Cornerstone, Aspire, Reatta, Embark, Anthem, and Reatta Xl motorhomes. A vehicle control module software error can cause loss of drive power, headlights, or windshield wipers. Entegra dealers will reprogram the module for free.
What should I do if my 2022-2024 Entegra Cornerstone, Aspire, Reatta, Embark, Anthem, or Reatta Xl is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 23V224. If it is, contact a franchised Entegra dealer to schedule the vehicle control module reprogramming. Reference recall 23V224 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair the defect at no cost. Entegra dealers will reprogram the vehicle control module free of charge, including parts and labor, regardless of where the motorhome was purchased.
What is the safety risk in recall 23V224?
The safety risk is sudden loss of drive power or reduced visibility. If the vehicle loses drive power, headlights, or windshield wipers, the driver has less control or less visibility, increasing crash risk. The free dealer repair corrects the vehicle control module software error.
When were owners notified about recall 23V224?
Owner notification letters were mailed on May 1, 2023. If you did not receive a letter, check your VIN to confirm whether your motorhome is included. You can also contact Entegra customer service at 1-800-283-8267 and reference recall 23V224.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/23V224000 |
|---|---|
| Entegra customer service | 1-800-283-8267 |
| NHTSA recall # | 23V224 |
| NHTSA recall # (full) | 23V224000 |
Source documents
-
Download Owner Notice (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →