Recall 21V886 affects 625 2020-2022 Entegra Anthem, Embark, Reatta, and Reatta Xl motorhomes for loose rear suspension fasteners. Free repair at a franchised Entegra dealer.
Entegra is recalling 625 2020-2022 Anthem, Embark, Reatta, and Reatta Xl motorhomes because rear suspension mounting fasteners that attach the rear-drive axle can loosen or break. If the axle shifts out of place, crash risk increases; Entegra dealers will inspect and repair the suspension fasteners free of charge.
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What's wrong?
The rear suspension fasteners are the bolts and nuts that clamp the rear drive axle to the rear suspension. On 2020-2022 Entegra Reatta, Embark, Reatta Xl, Anthem, and Redundant Embark motorhomes, the torque box and lower torque rod fasteners help keep the axle fixed in place as the coach accelerates, brakes, and turns.
On affected motorhomes, the torque and torque verification process was not followed during final chassis assembly and inspection. If the fasteners were left under tightened, they can loosen or break under normal road loads. Once that happens, the rear drive axle can shift rearward or move to one side instead of staying square with the suspension.
Owners are not given a dashboard light or gradual symptom to rely on. The rear axle can shift without warning, so the first sign is the vehicle handling differently after the hardware has already moved.
Who's affected?
Spans five motorhome models across the 2020, 2021, and 2022 model years, all tied to rear suspension fasteners.
| 2021 Entegra Reatta | rear suspension |
|---|---|
| 2022 Jayco Embark | rear suspension |
| 2021 Jayco Embark | rear suspension |
| 2020 Jayco Embark | rear suspension |
| 2021 Entegra Reatta Xl | rear suspension |
| 2022 Entegra Reatta Xl | rear suspension |
| 2021 Entegra Anthem | rear suspension |
| 2020 Entegra Reatta | rear suspension |
| 2021 Entegra Redundant Embark | rear suspension |
| 2020 Entegra Redundant Embark | rear suspension |
| 2020 Entegra Reatta Xl | rear suspension |
| 2022 Entegra Anthem | rear suspension |
| 2020 Entegra Anthem | rear suspension |
| 2022 Entegra Embark | rear suspension |
| 2022 Entegra Reatta | rear suspension |
| Units affected | 625 |
| Field incidents | NHTSA has logged 4 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific motorhome.
What's the safety risk?
Loose or broken rear suspension fasteners can let the rear drive axle shift out of place, increasing crash risk. The axle can shift without warning, so avoid unnecessary trips and schedule the inspection promptly if your VIN is included. Repair is free at any franchised Entegra dealer.
What should I do?
- Check your VIN to confirm your 2020-2022 Entegra Reatta, Embark, Reatta Xl, Anthem, or Redundant Embark motorhome is included in this recall.
- Contact a franchised Entegra dealer to schedule the free rear suspension fastener inspection and repair that keeps the rear-drive axle secured.
- Bring the recall notice if you have it. If not, reference recall number 21V886 when you call.
- Drive cautiously until the repair is complete, and avoid carrying heavy loads until the rear suspension fasteners have been inspected.
- Call Jayco customer service at 1-800-283-8267 with questions about the repair path.
What happens at the repair
At the dealer, an Entegra technician inspects the rear suspension mounting fasteners that attach the rear drive axle to the rear suspension. If any fastener is damaged, loose, or broken, the technician replaces it and tightens the related hardware to the correct specification. The recall repair is available now, and parts and labor are free. Jayco is coordinating the owner notice with Shyft because the defect came through the chassis recall.
Timeline
| November 16, 2021 | NHTSA published the recall |
|---|---|
| January 14, 2022 | Owner notification mailed |
| January 14, 2022 | Dealer notification began |
| January 14, 2022 | Dealer notification ended |
| January 14, 2022 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 21V886?
Recall 21V886 covers 625 2020-2022 Entegra Anthem, Embark, Reatta, Reatta Xl, and Redundant Embark motorhomes with rear suspension mounting fasteners that were not tightened properly. Loose or broken fasteners can let the rear-drive axle shift, increasing crash risk.
What should I do if my 2020-2022 Entegra Anthem, Embark, Reatta, Reatta Xl, or Redundant Embark is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 21V886. If it is, contact a franchised Entegra dealer to schedule the rear suspension fastener inspection. Reference recall 21V886 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to complete safety recall repairs at no cost, and Jayco's remedy says dealers will inspect the rear suspension fasteners, replace damaged fasteners, and tighten them as needed for free.
What is the safety risk in recall 21V886?
The safety risk is axle movement. If the rear suspension mounting fasteners loosen or break, the rear-drive axle can shift out of place while the motorhome is in use, increasing the risk of a crash. The repair path is a free dealer inspection and fastener repair.
When were owners notified about recall 21V886?
Owner notification letters were mailed January 14, 2022. If you bought the motorhome used or never received a letter, check your VIN to confirm whether your vehicle is included, then call an Entegra dealer or Jayco customer service at 1-800-283-8267.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/21V886000 |
|---|---|
| Entegra customer service | 1-800-283-8267 |
| NHTSA recall # | 21V886 |
| NHTSA recall # (full) | 21V886000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →