24V-070 Open recall Feb 2, 2024
Mercedes-Benz USA, LLC
EXTERIOR LIGHTING:HEADLIGHTS
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 GLC 300, 2020 GLC 350e, and 2020-2022 AMG GLC 43 vehicles. The headlights may be incorrectly adjusted too high and create a glare for oncoming traffic. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Incorrectly aimed headlights can reduce the visibility of oncoming traffic, increasing the risk of a crash.
Remedy: Dealers will inspect the headlight adjustment and correct it if necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. The repair is free at any franchised dealer of your brand.
Read the full explainer → 22V-494 Open recall Jul 11, 2022
Mercedes-Benz USA, LLC
POWER TRAIN:AUTOMATIC TRANSMISSION
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLC350E4 vehicles. The transmission wiring harness may be routed improperly, allowing it to chafe against the front drive shaft, which can cause loss of drive power.
Risk: A loss of drive power can increase the risk of a crash.
Remedy: Dealers will inspect and replace the transmission wiring harness, as necessary, free of charge. Owner notification letters were mailed August 26, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022080001. The repair is free at any franchised dealer of your brand.
Reference campaign 22V494000 with your dealer.
22V-232 Open recall Apr 8, 2022
Mercedes-Benz USA, LLC
BACK OVER PREVENTION:DISPLAY FUNCTION
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007. The repair is free at any franchised dealer of your brand.
Read the full explainer → 21V-354 Open recall May 14, 2021
Mercedes-Benz USA, LLC
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA, ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012. The repair is free at any franchised dealer of your brand.
Read the full explainer → 20V-651 Open recall Oct 23, 2020
Mercedes-Benz USA, LLC.
STEERING:ELECTRIC POWER ASSIST SYSTEM
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLC300, GLC350e, GLC43 AMG, and GLC63 AMG vehicles. The power steering control unit wiring harness may have been damaged during the production process, possibly resulting in a loss of power steering assist or an electrical short-circuit.
Risk: A loss of power steering assist can increase the risk of a crash. Additionally, If the wiring harness short-circuits, there is an increased risk of a fire.
Remedy: MBUSA will notify owners, and dealers will inspect the wiring harness, and replace it if necessary, free of charge. The recall began December 11, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110012. The repair is free at any franchised dealer of your brand.
Read the full explainer → 20V-607 Open recall Oct 2, 2020
Mercedes-Benz USA, LLC.
ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2020 GLC 350e hybrid electric vehicles. The high-voltage wiring harness shield may not withstand the electrical loads produced under certain driving conditions, possibly causing an electrical malfunction and resulting in a stall.
Risk: A vehicle stall can increase the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will replace the high-voltage wiring harness, free of charge. The recall began December 11, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020110008. The repair is free at any franchised dealer of your brand.
Read the full explainer →