2024 Motiv E-450 BEV Chassis — federal recalls on file

Motiv Power Systems

ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:MODULE:SOFTWARE

Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450, 2019-2023 F-59, and 2019-2020 F-53 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The vehicle control software could misclassify a loss of isolation between the chassis and high voltage system, shutting down the high voltage (HV) batteries.

Risk: The shutdown of the HV batteries can cause a loss of power steering, brake power assist, and drive power, increasing the risk of a crash.

Remedy: Motiv will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804. The repair is free at any franchised dealer of your brand.

Motiv Power Systems

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER, ELECTRICAL SYSTEM:WIRING

Motiv Power Systems, Inc. (Motiv) is recalling certain 2021-2024 E-450 vehicles equipped with a Motiv Gen 5 EPIC powertrain. The Controller Area Network (CAN) signal wires could contact the frame rail and become damaged, causing a loss of drive power.

Risk: A loss of drive power increases the risk of a crash.

Remedy: Motiv field support technicians will inspect and repair any loose wiring, and replace damaged CAN wiring as necessary, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact Motiv customer service at 1-650-458-4804. The repair is free at any franchised dealer of your brand.