23V-807 Open recall Dec 1, 2023
Mercedes-Benz USA, LLC
ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE:SOFTWARE, SERVICE BRAKES, HYDRAULIC
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE 450e Plug-in Hybrid (PHEV) vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.
Risk: Extended stopping distance can increase the risk of a crash.
Remedy: Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. The repair is free at any franchised dealer of your brand.
Read the full explainer →