21V-058 Open recall Feb 5, 2021
Mercedes-Benz USA, LLC
COMMUNICATION: AUTO CRASH NOTIFICATION, ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025. The repair is free at any franchised dealer of your brand.
Read the full explainer → 18V-724 Open recall Oct 15, 2018
Mercedes-Benz USA, LLC.
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE, ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz AMG GT Cabrio and AMG GT-C Cabrio vehicles. Due to a software incompatibility, in the event of a low speed crash, both stages of the frontal air bags may deploy instead of only the first-stage deploying as intended.
Risk: If the air bags do not deploy as intended, it can increase the risk of injury.
Remedy: MBUSA will notify owners, and dealers will update the air bag control unit software, free of charge. The recall began November 2, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018100008. The repair is free at any franchised dealer of your brand.
Read the full explainer → 18V-208 Open recall Mar 29, 2018
Mercedes-Benz USA, LLC.
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Mercedes-Benz USA LLC (MBUSA) is recalling certain 2018 AMG GT, AMG GT C, GLC43 AMG 4Matic, GLC300, GLC300 4Matic and GLC350e 4Matic vehicles. The housing for the driver side air bag inflator may have been made with defective steel. In the event of an air bag deployment, the defective steel may cause the inflator to improperly inflate the driver-side air bag and potentially rupture.
Risk: In the event of a crash involving driver air bag deployment, an improperly inflated air bag and/or an inflator rupture with sharp metal fragments might result in serious injury or death to the driver or to occupants.
Remedy: MBUSA will notify owners, and dealers will replace the front driver air bag module, free of charge. The recall is expected to begin May 29, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. The repair is free at any franchised dealer of your brand.
Read the full explainer → 17V-826 Open recall Dec 18, 2017
Mercedes-Benz USA, LLC.
SEAT BELTS
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2018 Mercedes-Benz AMG GT, AMG GT R, AMG GT C and AMG GT S vehicles. The seat belts may bind within the guidance loops possibly causing slack in the seat belts.
Risk: If the seat belt binds, slack may develop through occupant movement which may lead to increased personal injury in the event of a crash.
Remedy: MBUSA will notify owners, and dealers will reconfigure the seat belt guides, free of charge. The recall began March 30, 2018. Owners may contact MBUSA customer service at 1-877-496-3691. MBUSA'S number for this recall is 2017120018. The repair is free at any franchised dealer of your brand.
Read the full explainer →