18V-712 Open recall Oct 11, 2018
Erwin Hymer Group North America, Inc.
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2018-2019 Hymer Aktiv and Aktiv 2.0, Carado Axion and Banff and Roadtrek Simplicity, Simplicity SRT, Zion and Zion SRT motorhomes. The undermount generator may overcharge the auxiliary batteries, damaging them.
Risk: If the supplied sealed batteries are replaced with batteries that are not sealed, overcharging the batteries may result in an acid spill, increasing the risk of injury.
Remedy: Erwin Hymer has notified owners, and dealers will install a new internal voltage regulator into the generator, free of charge. The recall began on October 24, 2018. Owners may contact Erwin Hymer customer service at 1-800-663-0066. The repair is free at any franchised dealer of your brand.
Read the full explainer → 18V-529 Open recall Aug 13, 2018
Erwin Hymer Group North America, Inc.
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2015-2018 Roadtrek Zion motorhomes equipped with a side-facing sofa. Installation of the sofa may have resulted in damage to the vehicle's rear brake line, possibly reducing braking performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 105, "Hydraulic and Electric Brake Systems," and number 106, "Brake Hoses."
Risk: Damage to the rear brake line can increase the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy: Erwin Hymer will notify owners, and dealers will replace the brake lines and the sofa bolts, as necessary, free of charge. The recall began October 1, 2018. Owners may contact Erwin Hymer customer service at 1-800-663-0066. Erwin Hymer's number for this recall is 2018-0012. The repair is free at any franchised dealer of your brand.
Read the full explainer → 18V-001 Open recall Jan 2, 2018
Erwin Hymer Group North America, Inc.
EQUIPMENT
Erwin Hymer Group North America, Inc. (Erwin Hymer) is recalling certain 2012-2018 Roadtrek E-trek, CS Adventurous, RS Adventurous, SS Agile, Zion, Zion SRT, Simplicity, Simplicity SRT, Hymer Aktiv, Aktiv 2.0, Sonne, Carado Banff, Axion, and Sunlight Van One vehicles. These motorhomes are equipped with Kidde E10 or EH10 Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher.
Risk: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Remedy: Erwin Hymer will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 8, 2018. Owners may contact Erwin Hymer customer service at 1-844-413-8245, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. For additional guidance consumers can contact Erwin Hymer Group North America, Inc., customer service line at 844-496-3735. Erwin Hymer's number for this recall is 17E062000. The repair is free at any franchised dealer of your brand.
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