24V-655 Open recall Sep 6, 2024
Phoenix Motorcars
ELECTRICAL SYSTEM
Phoenix Motorcars (Phoenix) is recalling certain 2019-2021 800V Catalyst and 2020-2022 ZX5 transit buses. The vehicle controller software may allow the electrical circuit for the radiator fan to overheat.
Risk: Electrical circuits that overheat increase the risk of a fire.
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed October 15, 2024. Owners may contact Phoenix customer service at 1-909-987-0815. The repair is free at any franchised dealer of your brand.
Read the full explainer → 23V-697 Open recall Oct 17, 2023
Proterra Operating Company, Inc.
ELECTRICAL SYSTEM
Proterra Operating Company, Inc. (Proterra) is recalling certain 2019-2022 40' and 35' Catalyst 800V transit buses equipped with ProDrive 1.0, and 40' and 35' ZX5 800V transit buses equipped with ProDrive 1.0. A transistor inside the inverter may overheat and fail, which can result in a loss of power steering and drive power.
Risk: A loss of power steering and/or drive power increases the risk of a crash.
Remedy: Dealers will replace the inverter, free of charge. Owner notification letters were mailed December 16, 2023. Owners may contact Proterra customer service at 1-864-438-0000. The repair is free at any franchised dealer of your brand.
Read the full explainer → 23V-078 Open recall Feb 13, 2023
Proterra Operating Company, Inc.
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
Proterra Operating Company, Inc. (Proterra) is recalling certain 2020-2022 35" Catalyst, 35" ZX5, and 40" ZX5 vehicles. The windshield wiper motors may operate intermittently or may fail to operate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and Washing Systems."
Risk: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will replace the wiper motors, free of charge. Owner notification letters were mailed April 3, 2023. Owners may contact Proterra customer service at 1-864-438-0000. The repair is free at any franchised dealer of your brand.
Read the full explainer → 22V-855 Open recall Nov 18, 2022
Proterra Operating Company, Inc.
PARKING BRAKE
Proterra Operating Company, Inc. (Proterra) is recalling certain 2020-2021 Catalyst and 2019-2022 ZX5 transit buses. Back pressure in the shared air exhaust for the pneumatic ride height system and parking brake control valve may engage the parking brake while the vehicle is in motion.
Risk: Unintentional engagement of the parking brake increases the risk of a crash.
Remedy: Proterra will install a redesigned air circuit, free of charge. Owner notification letters were mailed on December 21, 2022. Owners may contact Proterra's customer service at 1-864-438-0000. The repair is free at any franchised dealer of your brand.
Read the full explainer → 22V-829 Open recall Nov 7, 2022
Proterra Operating Company, Inc.
ELECTRICAL SYSTEM
Proterra Operating Company, Inc. (Proterra) is recalling certain 2022 ZX5 transit buses. The interlock override switch was not installed during production.
Risk: Without the switch, the driver may be unable to override the interlock system and move the bus, necessitating the transfer of passengers to another bus and increasing the risk of injury.
Remedy: Proterra will provide installation instructions and an interlock override switch, free of charge. Owner notification letters were mailed January 9, 2023. Owners may contact Proterra customer service at 1-864-438-0000. The repair is free at any franchised dealer of your brand.
Read the full explainer → 22V-114 Open recall Feb 28, 2022
Proterra, Inc.
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
Proterra, Inc. (Proterra) is recalling certain 2017-2019 35 foot Catalyst E2, 2017-2019 40 foot E2, 2020-2021 35 foot RR, 2019-2020 40 foot RR, 2019-2022 40 foot ZX5, and 2020-2022 35 foot ZX5 buses. The plexus adhesive between the torque limiter plate and the bus body may be insufficient, causing the bolts that secure the steering gearbox to loosen.
Risk: A loose steering gearbox can cause a loss of steering control, increasing the risk of a crash.
Remedy: Dealers will install a mechanical fastener and new bolts on the steering gearbox, and install a new torque plate, as necessary, free of charge. Owner notification letters were mailed October 7, 2022. Owners may contact Proterra's customer service at 1-864-438-0000. The repair is free at any franchised dealer of your brand.
Read the full explainer →