21V-058 Open recall Feb 5, 2021
Mercedes-Benz USA, LLC
COMMUNICATION: AUTO CRASH NOTIFICATION, ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Risk: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025. The repair is free at any franchised dealer of your brand.
Read the full explainer → 18V-457 Open recall Jul 10, 2018
Mercedes-Benz USA, LLC.
ELECTRICAL SYSTEM:SOFTWARE, VEHICLE SPEED CONTROL
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2017 Mercedes-Benz G65 AMG vehicles. These vehicles may be equipped with the incorrect reverse speed limitation software. While in reverse, any abrupt changes in steering while exceeding 16 MPH may cause the vehicle to become unstable.
Risk: An unstable vehicle in reverse gear can lead to a vehicle rollover, increasing the risk of injury.
Remedy: MBUSA will notify owners, and dealers will update the engine control unit (ECU) software, free of charge. The recall began August 3, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. The repair is free at any franchised dealer of your brand.
Read the full explainer → 17V-713 Open recall Nov 14, 2017
Mercedes-Benz USA, LLC.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, VEHICLE SPEED CONTROL:CRUISE CONTROL
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016-2017 G550 4Matic, G63 AMG, and G65 AMG vehicles. A malfunction of the Electronic Stability Program (ESP), while Distronic Plus is engaged, may cause the engine to not reduce power, regardless of the vehicle's speed, driving situation or brake application.
Risk: Increased braking effort and/or shifting to neutral would be needed to stop the vehicle, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will reprogram the ESP control unit software, free of charge. The recall began on December 6, 2017. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2017110012. The repair is free at any franchised dealer of your brand.
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