Custom Fire Apparatus, Inc.
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Custom Fire Apparatus, Inc. (Custom Fire) is recalling certain 2022-2024 Gladiator, Metro Star, FC-94 vehicles. After the fire truck is reversed, the transmission control module (TCM) may fail to achieve the 4th gear transmission lockup needed to initiate the water pump.
Risk: Failure to achieve 4th gear lock up may result in unexpected vehicle movement, increasing the risk of a crash. In addition, the water pump will not operate which can increase the risk of injury in an emergency.
Remedy: Dealers will update the TCM software, free of charge. Both vehicles were repaired in May 2023. Owners may contact Custom Fire customer service at 1-715-294-2555. The repair is free at any franchised dealer of your brand.
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