20V-783 Open recall Dec 15, 2020
Halcore Group, Inc.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Halcore Group, Inc. (Halcore) is recalling certain 2020-2021 American Emergency Vehicle Traumahawk Type I Ram 4500, 2020 American Emergency Vehicle Type I Ford F-450 and Ford F-550, and 2021 American Emergency Vehicle Medium Duty Ambulance Freightliner M2 vehicles, equipped with Weldon V-Mux Vista IV Standard LCD displays used for controlling emergency vehicle lighting and HVAC functions. These displays may experience low voltage spikes, and cause the LCD display to lock up or become nonfunctional, due to varying electrical installations.
Risk: If the LCD display becomes locked up or non-functional it can delay emergency efforts, which can increase the risk of injury.
Remedy: Halcore will notify owners, and dealers will provide updated replacement Vista IV units, free of charge. The recall began January 11, 2021. Owners may contact Halcore customer service at 1-800-447-0343. Halcore's number for this recall is 20E-078. The repair is free at any franchised dealer of your brand.
Read the full explainer → 20V-300 Open recall May 23, 2020
Halcore Group, Inc.
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, SUSPENSION:REAR
Halcore Group, Inc. (Halcore) is recalling certain 2019-2020 American Emergency Vehicle TraumaHawk Type 1 ambulances built on RAM 4500 and 5500 chassis equipped with Compressible Liquid Adaptive Suspension Systems (C.L.A.S.S.), part numbers DS135RS3A, DS135RS3AF, DS135RS3-DM. The rear brake caliper flexible line may have been routed so that it contacts a suspension component, possibly causing excessive wear and a loss of rear brakes. The affected system component is the rear brake caliper flexible line which may be causing brake caliper to wear due to contact suspension components.
Risk: A worn rear brake caliper flexible line may cause brake fluid leakage which may result in a partial or complete loss of the rear brakes, increasing the risk of a crash.
Remedy: Halcore will notify owners, and dealers will inspect the rear brake caliper flexible lines for wear and install a kit to modify the rear brake caliper flexible line mounting, and if necessary, a kit to replace worn brake lines, free of charge. Owners may contact Halcore customer service at 1-800-447-0343. The repair is free at any franchised dealer of your brand.
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