Recall 26V504 covers 18 2024-2026 Rosenbauer Commander, Commercial M2-106, and Commercial HV507 emergency vehicles with unresponsive displays. Franchised Rosenbauer dealer repair is free once available.
Rosenbauer is recalling 18 2024-2026 Commander, Commercial M2-106, and Commercial HV507 emergency vehicles because the display can stop responding or fail to power on, blocking activation of exterior emergency lights and firefighting equipment. The failure can reduce visibility or delay emergency response, and the Rosenbauer dealer repair will be free once available.
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What's wrong?
The Weldon UV800 is the touch-screen control panel in affected Rosenbauer emergency vehicles. It lets the operator activate exterior emergency lights and firefighting equipment. The screen must power on and respond to touch commands for those controls to work.
The exact root cause is still under investigation. Preliminary findings identify a software problem during the touch processor's startup calibration and a separate hardware problem that prevents the screen from starting correctly. Either fault leaves the display blank or unresponsive, blocking access to the equipment controls. Under NHTSA campaign 26V504, the free Rosenbauer dealer repair updates the firmware and installs a watchdog device behind the screen to ensure proper startup.
There is no warning sign before failure. Check the UV800 whenever the vehicle powers up. A blank screen or a display that does not respond to touch means the interface has failed.
Who's affected?
VINs become searchable on August 14, 2026; until then, the VIN-by-VIN list is not yet public.
| 2026 Rosenbauer Commercial M2-106 | Fire supression |
|---|---|
| 2026 Rosenbauer Commercial M2-106 | Controls |
| 2026 Rosenbauer Commercial M2-106 | Infotainment |
| 2026 Rosenbauer Commercial HV507 | Fire supression |
| 2026 Rosenbauer Commercial HV507 | Controls |
| 2026 Rosenbauer Commercial HV507 | Infotainment |
| 2025 Rosenbauer Commander | Fire supression |
| 2025 Rosenbauer Commander | Controls |
| 2025 Rosenbauer Commander | Infotainment |
| 2024 Rosenbauer Commander | Fire supression |
| 2024 Rosenbauer Commander | Controls |
| 2024 Rosenbauer Commander | Infotainment |
| Units affected | 18 |
The year and model narrow the scope, but the VIN decides. Once VINs become searchable, check yours to confirm whether your specific truck is included.
What's the safety risk?
There is no advance warning before failure. A blank UI screen at startup indicates the system did not boot. Lost exterior lighting reduces visibility to other drivers and increases crash risk. Inoperative equipment can delay emergency response and increase injury risk. Check the screens at startup and schedule service if one stays blank. Repair will be free at any franchised Rosenbauer dealer once available.
What should I do?
- Check your VIN to confirm your 2024-2026 Rosenbauer Commercial M2-106, Commercial HV507, or Commander is included in this recall.
- Wait for Rosenbauer's owner notification, expected to be mailed August 12, 2026, before scheduling the free repair.
- Contact a franchised Rosenbauer dealer after notification to schedule the firmware update and monitor installation that addresses loss of display control over exterior emergency lights and firefighting equipment.
- Call Rosenbauer customer service at 1-651-462-1000 with questions and reference recall number 26V504.
What happens at the repair
Once the repair is available, a Rosenbauer technician will update the display firmware and install a monitor system. The dealer repair, including parts and labor, will be free. Repairs completed before the recall are covered under warranty. If warranty did not cover the labor cost, contact Hale Products directly to request reimbursement. Hale Products lists no deadline for submitting a claim, and the remedy kit is supplied free of charge.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 3, 2026 | NHTSA published the recall |
|---|---|
| August 5, 2026 | Dealer notification began |
| August 6, 2026 | Dealer notification ended |
| August 14, 2026 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
Frequently asked questions
What is recall 26V504?
Recall 26V504 covers 18 Rosenbauer Commercial M2-106, Commercial HV507, and Commander emergency vehicles from 2024-2026. Their Weldon UV800 display can stop responding or fail to power on, preventing operation of exterior emergency lights and other emergency equipment. Dealers will update the firmware and install a monitor system for free.
What should I do if my 2024-2026 Rosenbauer Commercial M2-106, Commercial HV507, or Commander is on this recall?
Check your VIN to confirm whether your emergency vehicle is included in recall 26V504. If it is, contact a franchised Rosenbauer dealer to arrange the firmware update and monitor-system installation. Reference recall 26V504 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to correct the defect at no cost. A franchised Rosenbauer dealer will update the display firmware and install a monitor system free of charge.
What is the safety risk?
The display failure can prevent exterior emergency lights and other emergency equipment from operating. Loss of exterior lights reduces the vehicle's visibility to other drivers and increases crash risk. Inoperative equipment can also delay an emergency response and increase injury risk. Rosenbauer dealers will complete the repair for free.
When will Rosenbauer owners be notified?
Rosenbauer expects to mail owner notification letters on August 12, 2026. You do not need to wait for a letter to act. Check your VIN, then contact a franchised Rosenbauer dealer if the vehicle is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/26V504000 |
|---|---|
| Rosenbauer customer service | 1-651-462-1000 |
| NHTSA recall # | 26V504 |
| NHTSA recall # (full) | 26V504000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on August 10, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →