Recall 26V472 affects 131 2024-2026 Coach And Equipment Metrolite and Phoenix buses for wheelchair-lift controls that fail to stop. Repair will be free at any franchised Coach And Equipment dealer once available.
Coach And Equipment is recalling 131 2024-2026 Metrolite and Phoenix transit buses equipped with S-Series wheelchair platform lifts because an electrical contactor can fail and keep the lift controls from stopping movement. A lift that keeps moving while occupied increases injury risk, and the dealer repair will be free once Coach And Equipment makes it available.
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What's wrong?
The S-Series wheelchair lift on 2024-2026 Coach And Equipment Metrolite and Phoenix buses uses an electrical contactor to send power to the lift motor. Think of the contactor as a heavy-duty switch. When the operator uses the lift controls, it opens or closes the power path so the platform moves, stops, and stays controlled.
In NHTSA campaign 26V472, the problem is a failed contactor in the Ricon Wheelchair Lift control wiring. The affected setup has diodes installed, and the filing ties the defect to an electrical issue in that contactor. If the contactor fails, the controls no longer stop the lift as intended. The motor stays energized, and the platform moves when it should stop.
The warning sign is direct: the lift motor stays energized and the platform moves unintentionally. If an operator sees that behavior, the lift is not responding correctly to its controls.
Who's affected?
Covers Metrolite and Phoenix buses across the listed model years, all tied to the Ricon S-Series wheelchair lift control wiring.
| 2025 Coach And Equipment Metrolite | Controls/control wiring |
|---|---|
| 2026 Coach And Equipment Metrolite | Controls/control wiring |
| 2024 Coach And Equipment Phoenix | Controls/control wiring |
| 2025 Coach And Equipment Phoenix | Controls/control wiring |
| Units affected | 131 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
An occupied wheelchair lift that keeps moving can injure the person using it or someone helping nearby. If the lift moves without a clear command, stop using the lift and contact the dealer before another transfer. Repair will be free at any franchised Coach And Equipment dealer once available.
What should I do?
- Check your VIN to confirm your 2024-2026 Coach And Equipment Metrolite or Phoenix is included in this recall.
- Wait for the Coach And Equipment owner letter, then contact a franchised Coach And Equipment dealer to schedule the free control-wiring repair.
- Call Coach And Equipment customer service at 1-800-724-8464 with questions and reference recall number 26V472.
- Ask the dealer about the diode installation that fixes the wheelchair-lift control wiring so the lift can stop as commanded.
- Limit occupied wheelchair-lift use until the repair is complete.
What happens at the repair
Coach And Equipment has not listed the dealer remedy as available yet. Once the repair opens, a Coach And Equipment technician will correct the wheelchair lift wiring by installing two diodes so the lift controls can stop the platform as intended. Parts and labor are covered under the recall. Owner letters are expected to be mailed August 3, 2026. Reimbursement is not offered for prior out-of-pocket repairs under this campaign.
| Reimbursement | No separate reimbursement |
|---|
Timeline
| July 22, 2026 | NHTSA published the recall |
|---|---|
| August 3, 2026 | Dealer notification began |
| August 7, 2026 | Dealer notification ended |
Frequently asked questions
What is recall 26V472?
Recall 26V472 covers 131 2024-2026 Coach And Equipment Metrolite and Phoenix transit buses equipped with certain S-Series wheelchair platform lifts. The electrical contactor can fail, so the controls do not stop the lift. Dealers will correct the wiring by installing 2 diodes for free.
What should I do if my 2024-2026 Coach And Equipment Metrolite or Phoenix is on this recall?
Check your VIN to confirm your specific bus is included in recall 26V472. If it is, contact a franchised Coach And Equipment dealer to schedule the wiring correction. Reference recall number 26V472 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 26V472, Coach And Equipment dealers will correct the wheelchair-lift wiring by installing 2 diodes free of charge.
What is the safety risk?
The safety risk is injury during wheelchair-lift use. The electrical contactor can fail and prevent the controls from stopping the lift, so the lift continues to move while occupied. Recall 26V472 addresses that risk with a dealer-installed wiring correction.
When will owners be notified?
Coach And Equipment expects to mail owner notification letters on August 3, 2026. You do not need to wait for a letter to act. Check your VIN, then contact a franchised Coach And Equipment dealer if your bus is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/26V472000 |
|---|---|
| Coach And Equipment customer service | 1-800-724-8464 |
| NHTSA recall # | 26V472 |
| NHTSA recall # (full) | 26V472000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on July 26, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →