Recall 26V406 affects 38 2025-2026 Diamond Coach Vip motorcoaches for wheelchair retractor lock failure. Repair is free at any franchised Diamond Coach dealer.
Diamond Coach is recalling 38 2025-2026 Vip motorcoaches equipped with QRT-360 wheelchair retractors because the retractors can fail to lock, leaving a wheelchair unsecured. An unsecured wheelchair can move during transit and increase the risk of injury; Diamond Coach dealers will complete the free recall repair.
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What's wrong?
The QRT-360 wheelchair securement retractor in the 2025-2026 Diamond Coach Vip motorcoach is part of the restraint system that holds a wheelchair in place during travel. The retractor takes up slack in the securement strap and locks so the wheelchair stays fixed to the floor anchors when the vehicle moves, turns, or stops.
On affected motorcoaches, certain QRT-360 retractors from the supplier batch installed by Diamond Coach do not lock as designed. When the lock does not engage, the strap cannot hold the wheelchair with the intended restraint. The problem is in the retractor assembly, not the wheelchair or the passenger using it.
There is no warning sign before failure. A strap can look connected while the retractor has not locked, so the safe assumption is that an included motorcoach needs the recall repair with the replacement product that automatically locks.
Who's affected?
Covers the 2025 and 2026 Vip buses using the same wheelchair securement retractor.
| 2025 Diamond Coach Vip | Critical fasteners |
|---|---|
| 2026 Diamond Coach Vip | Critical fasteners |
| Units affected | 38 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
An unsecured wheelchair can move during transit and increase the risk of injury. Before carrying a passenger in a wheelchair, confirm the chair is firmly secured and schedule the retractor replacement. Repair is free at any franchised Diamond Coach dealer.
What should I do?
- Check your VIN to confirm your 2025-2026 Diamond Coach Vip is included in this recall.
- Contact your nearest franchised Diamond Coach dealer to schedule the free QRT-360 retractor replacement that secures the wheelchair during transit.
- Bring the recall notice if Diamond Coach has mailed one. If not, reference recall number 26V406 when you call.
- Avoid carrying passengers who use wheelchair seating until the retractors are replaced, because an unlocked retractor can leave the wheelchair unsecured.
- Call Diamond Coach customer service at 1-800-442-4645 with questions about the free repair.
What happens at the repair
At the dealer, a Diamond Coach technician replaces the QRT-360 wheelchair retractors covered by this recall. The replacement parts and labor are free under the recall. The work addresses retractors that do not lock correctly, so the wheelchair can be secured as intended. Diamond Coach has a general reimbursement plan on file for documented pre-notice repairs. If you already paid for a related retractor repair, ask Diamond Coach customer service what paperwork it needs for a reimbursement claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 26, 2026 | NHTSA published the recall |
|---|---|
| August 25, 2026 | Dealer notification began |
| August 25, 2026 | Dealer notification ended |
Frequently asked questions
What is recall 26V406?
Recall 26V406 covers 38 2025-2026 Diamond Coach Vip motorcoaches equipped with certain QRT-360 wheelchair retractors. The retractors can fail to lock, which prevents the wheelchair from being properly secured. Diamond Coach dealers will replace the retractors for free.
What should I do if my 2025-2026 Diamond Coach Vip is on this recall?
Check your VIN to confirm your specific motorcoach is included in recall 26V406. If it is, contact a franchised Diamond Coach dealer to schedule the wheelchair retractor replacement. Reference recall number 26V406 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to fix the defect at no cost to the owner. Diamond Coach dealers will replace the affected wheelchair retractors free of charge.
What is the safety risk?
The safety risk is an unsecured wheelchair during transit. If the QRT-360 retractor does not lock, the wheelchair is not properly secured and can move while the motorcoach is in use, increasing the risk of injury.
When will Diamond Coach notify owners?
Diamond Coach expects to mail owner notification letters on August 25, 2026. You do not need to wait for the letter to act. Check your VIN, then call a franchised Diamond Coach dealer if your motorcoach is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/26V406000 |
|---|---|
| Diamond Coach customer service | 1-800-442-4645 |
| NHTSA recall # | 26V406 |
| NHTSA recall # (full) | 26V406000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on July 4, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →