Recall 26V395 affects 3 2025-2026 Farber Specialty HX620 Sba 6X4 and Mcxcr emergency vehicles for touchscreen power failure. Repair is free through Farber Specialty.
Farber Specialty is recalling 3 2025-2026 HX620 Sba 6X4 and Mcxcr emergency vehicles because the touchscreen display can stop responding or fail to power on, blocking exterior emergency lights and fire fighting equipment. The failure can reduce visibility, delay emergency response, and raise injury or crash risk; Farber Specialty dealers will complete the free repair.
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What's wrong?
The UV800 Ultraview Display in 2025-2026 Farber Specialty HX620 Sba 6X4 and Mcxcr emergency vehicles is the touchscreen control unit for the VMUX control system. It acts like the command panel for exterior emergency lights, fire fighting equipment, and other emergency functions, so the operator can turn those systems on from the screen.
On affected vehicles, the touchscreen can stop responding in certain areas or fail to start when powered on. The manufacturer has not disclosed the root cause, but the defect is tied to UV800 screens supplied by Weldon and produced by Enovation Controls. When the display freezes, ignores touch input, or stays dark, the equipment controlled through that display can be impaired. That means emergency lighting or fire fighting equipment is not available from the screen when the operator needs it.
There is no warning sign before failure. The screen can work during one use and then refuse touch commands or fail to power on the next time the vehicle is started.
Who's affected?
Covers the HX620 Sba 6X4 and Mcxcr across the 2025-2026 model years, all tied to the UV800 Ultraview Display control system.
| 2026 Farber Specialty HX620 Sba 6X4 | Controls |
|---|---|
| 2026 Farber Specialty HX620 Sba 6X4 | Video (touch)screen/monitor/unit |
| 2026 Farber Specialty HX620 Sba 6X4 | Fire supression |
| 2025 Farber Specialty HX620 Sba 6X4 | Controls |
| 2025 Farber Specialty HX620 Sba 6X4 | Video (touch)screen/monitor/unit |
| 2025 Farber Specialty HX620 Sba 6X4 | Fire supression |
| 2025 Farber Specialty Mcxcr | Controls |
| 2025 Farber Specialty Mcxcr | Video (touch)screen/monitor/unit |
| 2025 Farber Specialty Mcxcr | Fire supression |
| Units affected | 3 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included in this recall.
What's the safety risk?
Exterior lights that stop working make the vehicle harder for other drivers to see and increase crash risk. Inoperative equipment can delay emergency response and increase injury risk. There is no listed warning sign before failure, so schedule the repair soon. Repair is free at any franchised Farber Specialty dealer.
What should I do?
- Check your VIN to confirm your 2025-2026 Farber Specialty HX620 Sba 6X4 or Mcxcr is included in this recall.
- Contact a franchised Farber Specialty dealer to schedule the free firmware update and power-line repair that fixes the touchscreen control failure for exterior lights and emergency equipment.
- Bring the recall notice if Farber Specialty mailed one. If not, reference recall number 26V395 when you call.
- Avoid relying on the vehicle for emergency response if the touchscreen stops responding or fails to power on.
- Call Farber Specialty customer service at 1-800-331-3188 with questions.
What happens at the repair
At the dealer, a Farber Specialty technician works with Akron Brass to update the touchscreen display firmware and repair the affected power line. The recall repair is free, with parts and labor covered. Out-of-pocket repairs already paid are handled through the existing warranty, not through a separate reimbursement program, since all affected vehicles are currently under warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| June 18, 2026 | NHTSA published the recall |
|---|
Frequently asked questions
What is recall 26V395?
Recall 26V395 covers 3 2025-2026 Farber Specialty HX620 Sba 6X4 and Mcxcr emergency vehicles. The touchscreen display can stop responding or fail to power on, blocking exterior emergency lights, fire fighting equipment, and other emergency equipment. Farber Specialty will work with Akron Brass on the free repair.
What should I do if my 2025-2026 Farber Specialty HX620 Sba 6X4 or Mcxcr is on this recall?
Check your VIN to confirm your specific emergency vehicle is included in recall 26V395. If it is, contact Farber Specialty customer service at 1-800-331-3188 or your Farber Specialty service contact to arrange the firmware update and power-line repair. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to fix the defect at no cost, and Farber Specialty will work with Akron Brass to update the firmware and repair the power line free of charge.
What is the safety risk?
The safety risk is reduced visibility and delayed emergency response. If the display fails, exterior emergency lights and emergency equipment can become unavailable. That can increase crash risk and injury risk, especially when the vehicle is responding to a call. The free repair addresses the firmware and power-line problem.
When will Farber Specialty notify owners?
Farber Specialty listed June 25, 2026, for owner notification letters. If you operate one of these emergency vehicles, do not wait on a letter. Check your VIN, then call Farber Specialty customer service at 1-800-331-3188 with recall 26V395.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/26V395000 |
|---|---|
| Farber Specialty customer service | 1-800-331-3188 |
| NHTSA recall # | 26V395 |
| NHTSA recall # (full) | 26V395000 |
Source documents
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Download Recall Acknowledgement (PDF) - Download Recall Report (PDF)
- Download Recall Document (PDF) (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on July 4, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →