Recall 26V394 affects 14,540 2026-2027 Cadillac Vistiq vehicles because the power third-row seatback can trap a person. Free repair once Cadillac opens it.
Cadillac is recalling 14,540 2026-2027 Vistiq SUVs because the third-row power seatback can fail to reverse when it meets a person during power folding. A person, especially a child, can be trapped by the rear powered seatback, and the Cadillac dealer repair will be free once available.
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What's wrong?
In the 2026-2027 Cadillac Vistiq, the third-row power seatback uses a folding seat module to move the rear seatback between the upright seating position and the stowed cargo position. That module controls the power-fold function: when you press the down button in the cargo area or near the seat, it commands the seatback to fold.
On affected Vistiq vehicles, the seatback continues folding after it encounters a person or object in the seat. The module stops the folding motion, but it does not automatically reverse the seatback toward the upright position. That means a person or object caught in the folding path stays trapped until someone manually reverses the seatback.
There is no warning sign before failure. The problem shows up only when the power-fold feature is used and the seatback meets resistance while folding.
Who's affected?
Covers the 2026 and 2027 Vistiq model years, with the same power-adjust third-row seat module in scope.
| 2026 Cadillac Vistiq | seat assembly |
|---|---|
| 2027 Cadillac Vistiq | seat assembly |
| Units affected | 14,540 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific SUV.
What's the safety risk?
A rear powered seatback can trap a person, especially a child, and increase the risk of injury. Keep children and passengers clear of the third row seatback while it moves. Ask the dealer about disabling the folding feature while the final seat module repair is being prepared. Repair will be free at any franchised Cadillac dealer once available.
What should I do?
- Check your VIN to confirm your 2026-2027 Cadillac Vistiq is included in this recall.
- Watch for Cadillac's owner letter about the final seat-module replacement.
- Contact a franchised Cadillac dealer to ask about disabling the third-row folding feature until replacement parts are ready.
- Keep children and passengers clear of the third-row power seatback and avoid using the power fold feature until Cadillac completes the free repair.
- Bring the recall notice if Cadillac has mailed one. If not, reference recall number 26V394 when you call.
What happens at the repair
Until replacement parts are ready, a Cadillac dealer disables the power folding feature for the third-row seatback. That prevents the affected folding function from operating while the final repair is still under development. Once parts are available, a Cadillac technician will replace the seat module. The final dealer repair will be free under the recall, with parts and labor covered. Cadillac is not offering a separate pre-notice reimbursement program because all covered vehicles are under warranty. If you have prior repair paperwork, ask the service desk how warranty coverage applies.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| June 18, 2026 | NHTSA published the recall |
|---|---|
| June 18, 2026 | Dealer notification began |
| June 18, 2026 | Dealer notification ended |
| June 18, 2026 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| August 3, 2026 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 26V394?
Recall 26V394 covers 14,540 2026-2027 Cadillac Vistiq vehicles with a third-row power seatback that can fail to reverse when the power-fold feature meets a person. Cadillac dealers will disable the third-row folding feature, then replace the seat module when parts are ready, free of charge.
What should I do if my 2026-2027 Cadillac Vistiq is on this recall?
Check your VIN to confirm your specific Vistiq is included in recall 26V394. If it is, contact a franchised Cadillac dealer and ask about the interim third-row folding disablement. Reference recall number 26V394 and Cadillac recall number N262555780 when you call.
Is the recall repair free?
Yes. Federal recall law requires the recall repair at no cost, and Cadillac says dealers will perform the work free of charge. The interim step disables the third-row folding feature. Once parts are available, the dealer will replace the seat module.
What is the safety risk?
The risk is occupant injury from the rear powered seatback. If the third-row power fold feature is activated, the seatback can trap a person, especially a child, instead of reversing. Until the dealer completes the remedy path, use extra care around the third-row power-fold function.
When will Cadillac notify owners about recall 26V394?
Cadillac expects to mail owner notification letters on August 3, 2026. You do not need to wait for a letter to act. Check your VIN, then contact a franchised Cadillac dealer about the interim third-row folding disablement and the later seat module replacement.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/26V394000 |
|---|---|
| Cadillac customer service | 1-800-333-4223 |
| NHTSA recall # | 26V394 |
| NHTSA recall # (full) | 26V394000 |
Source documents
-
Download Recall Acknowledgement (PDF) - Download Recall Report (PDF)
- Download Owner Notice (PDF)
- Download Recall Investigation Document (PDF) (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on July 4, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →