Recall 26V384 affects 14 2024-2026 Altec Ac Series Crane vehicles with missing IJ26 jib welds. Altec inspection and repair are free.
Altec is recalling 14 2024-2026 Ac Series Crane vehicles because required welds are missing on the inside joints of the 26-foot insulating personnel jib. The defect can let the platform joint fail from fatigue or overload and fall from the boom tip, which raises injury risk, so Altec dealers will complete the free repair.
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What's wrong?
The 26-foot insulating personnel jib on the 2024-2026 Altec Ac Series Crane is a welded crane structure used with personnel equipment. Its side plates and base plates are supposed to be joined together so the jib carries load as one rigid assembly.
On affected cranes, the inside joints between those plates are missing welds. That leaves part of the structure unfinished, with less support than the engineering drawing requires. During use, load and vibration put stress on that joint, and the side plate can crack or separate from the base plate.
The warning sign is visual. A daily pre-operation inspection or periodic maintenance inspection can reveal missing welds, cracks, or a rust line between the base plate and side plate before separation occurs.
Who's affected?
The same 26ft insulating personnel jib is tied to the 2024, 2025, and 2026 Ac Series Crane years.
| 2026 Altec Ac Series Crane | Critical fasteners |
|---|---|
| 2024 Altec Ac Series Crane | Critical fasteners |
| 2025 Altec Ac Series Crane | Critical fasteners |
| Units affected | 14 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
Missing welds can let the platform joint fail from fatigue or overload, allowing the platform to fall from the boom tip and increasing injury risk. Inspect the IJ26 jib before operation and during preventative maintenance for missing welds or cracks. If welds are missing, take the jib out of service immediately. Repair is free at any franchised Altec dealer.
What should I do?
- Check your VIN to confirm your 2024-2026 Altec Ac Series Crane is included in this recall.
- Contact Altec customer service at 1-877-462-5832 to schedule the free IJ26 jib weld inspection and repair.
- Take the IJ26 jib out of service immediately if the inspection finds missing welds.
- Bring the recall notice if Altec has mailed one. If not, reference recall number 26V384 and Altec recall MAB-3330 when you call.
- Avoid using the personnel jib until Altec adds the missing welds or provides the repair procedure and kit.
What happens at the repair
Through Altec service, an Altec technician inspects the IJ26 insulating personnel jib for missing welds at the inside joints between the side plates and base plates. If welds are missing, take the jib out of service immediately. Altec will add the missing welds, or supply the repair procedure and kit, free of charge. The recall repair is free. Altec uses its general reimbursement plan on file for owners who already paid for this repair. Keep your repair paperwork and ask Altec customer service how to submit documentation.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 11, 2026 | NHTSA published the recall |
|---|
Frequently asked questions
What is recall 26V384?
Recall 26V384 covers 14 2024-2026 Altec Ac Series Crane vehicles with IJ26 jib side-plate and base-plate joints that are missing welds. Missing welds can cause platform joint failure, letting the platform fall from the boom tip and increasing injury risk.
What should I do if my 2024-2026 Altec Ac Series Crane is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 26V384. If it is, inspect the IJ26 jib for missing welds. If welds are missing, take the jib out of service immediately and contact Altec customer service at 1-877-462-5832.
Is the recall repair free?
Yes. Altec will add the missing welds or provide a repair procedure and kit free of charge. Federal recall law requires the manufacturer to correct the covered safety defect at no cost to the owner.
What is the safety risk?
The risk is platform joint failure. If the missing welds lead to fatigue or overload failure, the platform can fall from the boom tip, increasing the risk of injury. Altec says any IJ26 jib with missing welds should be taken out of service immediately.
When will Altec notify owners about recall 26V384?
Altec expects to mail owner notification letters on August 7, 2026. The letter will explain the IJ26 jib inspection and repair path. You can also contact Altec customer service at 1-877-462-5832 and reference Altec recall number MAB-3330.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/26V384000 |
|---|---|
| Altec customer service | 1-877-462-5832 |
| NHTSA recall # | 26V384 |
| NHTSA recall # (full) | 26V384000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on July 4, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →