Recall 26V371 covers 58 2024 Ford Explorer vehicles for a PCM reset that can damage the park system. Repair is free at any franchised Ford dealer.
Ford is recalling 58 2024 Explorer vehicles with the 2.3L engine and 10R60 automatic transmission because an unintended powertrain control module reset can happen while driving and damage the park system. If the park system is damaged, the vehicle can fail to shift into PARK, creating rollaway risk; the Ford dealer repair will be free once available.
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What's wrong?
The powertrain control module, or PCM, on the 2024 Ford Explorer is the computer that manages the engine and automatic transmission. On Explorers with the 2.3L engine and 10R60 automatic transmission, it helps coordinate shift commands, including the park system that locks the transmission when Park is selected.
Ford found that affected Explorers accepted a connected data request with a diagnostic data packet too large for the PCM buffer. That overflow forced a PCM reset while the vehicle was moving. During the reset, the transmission shifted toward Park, and that unintended actuation damaged the park system. Damaged park components are replaced with new parts as needed.
If the park system cannot shift into Park, the electronic parking brake applies and a wrench light appears in the instrument cluster. If the damaged park system still shifts into Park, there is no warning sign before failure.
Who's affected?
VINs became searchable on June 12, 2026.
| 2024 Ford Explorer | automatic transmission |
|---|---|
| Units affected | 58 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2024 Ford Explorer is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
A damaged park system can keep the vehicle from shifting into "PARK," which can let it roll away and increase the risk of injury or crash. If PARK does not engage, the electronic parking brake applies and a wrench light appears. If PARK still engages, there can be no warning. Repair will be free at any franchised Ford dealer once available.
What should I do?
- Check your VIN to confirm your 2024 Ford Explorer is included in this recall.
- Watch for Ford's owner letter, expected to be mailed June 15, 2026, before scheduling the dealer inspection.
- Contact a franchised Ford dealer once scheduling opens for the free park-system inspection and repair that addresses PARK engagement damage and rollaway risk.
- Reference recall number 26V371 and Ford recall 26S39 when you call the dealer.
- Bring the recall notice if Ford has mailed one, and ask the dealer to confirm that the repair is free.
What happens at the repair
At the dealer, a Ford technician will inspect the park system for damage from the PCM reset condition and repair the vehicle as needed. The dealer repair will be free once Ford opens it for this recall, with parts and labor covered. Ford uses its standard reimbursement plan for owners who already paid for a related repair before the recall notice. Keep any invoices, proof of payment, and repair descriptions, then ask Ford customer service or the dealer service desk how to submit documented expenses under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 9, 2026 | NHTSA published the recall |
|---|---|
| June 12, 2026 | Dealer notification began |
| June 12, 2026 | Dealer notification ended |
| June 12, 2026 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
Frequently asked questions
What is recall 26V371?
Recall 26V371 covers 58 2024 Ford Explorer vehicles with a 2.3L engine and 10R60 automatic transmission. An unintended powertrain control module reset can damage the park system. A damaged park system can fail to shift into "PARK," creating a rollaway risk and raising the risk of injury or crash.
What should I do if my 2024 Ford Explorer is on this recall?
Check your VIN to confirm your specific Explorer is included in recall 26V371. If it is, contact a franchised Ford dealer and reference recall 26V371 or Ford recall number 26S39. The dealer will inspect the park system and repair the vehicle as needed for free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Ford says dealers will inspect for park system damage and repair affected Explorers as necessary free of charge.
What is the safety risk?
The risk is vehicle rollaway. If the park system is damaged, the Explorer can fail to shift into "PARK." That can let the vehicle move after the driver expects it to stay parked, raising the risk of injury or crash.
When will Ford notify owners?
Ford is expected to mail owner notification letters on June 15, 2026. You do not need to wait for a letter to act. Check your VIN, then call a franchised Ford dealer if your Explorer is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/26V371000 |
|---|---|
| Ford customer service | 1-866-436-7332 |
| NHTSA recall # | 26V371 |
| NHTSA recall # (full) | 26V371000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 15, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →