Recall 26V364 affects 71 2027 Ic Bus Cesb school buses for wheelchair retractors. Repair will be free at any franchised Ic Bus dealer once available.
Ic Bus is recalling 71 2027 Cesb school buses because wheelchair retractors can fail to lock, preventing the wheelchair from being properly secured. An unsecured wheelchair can move during transit and increase injury risk, and the Ic Bus dealer repair will be free once available.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The wheelchair securement belt on the 2027 Ic Bus Cesb is part of the Q'Straint restraint system used to hold a wheelchair in place while the school bus is moving. Its retractor is the spring-loaded spool that lets the belt pull out for positioning, then lock so the wheelchair stays secured during normal driving and braking.
In campaign 26V364, the affected retractors do not lock as designed. When the retractor stays unlocked, the belt cannot hold the wheelchair firmly, and the wheelchair is not properly secured. Ic Bus identified the suspect buses by the Q'Straint wheelchair securement feature codes installed on the bus.
A driver or attendant can find the problem during a standard functional inspection or pre-trip inspection. The other warning sign is abnormal wheelchair movement during use, as described in the Q'Straint User and Care Manual.
Who's affected?
VINs become searchable on July 27, 2026; until then, the VIN-by-VIN list is not public.
| 2027 Ic Bus Cesb | Critical fasteners |
|---|---|
| Units affected | 71 |
The year and model narrow the scope, but the VIN decides. Check your VIN once the list opens to confirm whether your specific bus is included.
What's the safety risk?
An unsecured wheelchair can move during transit, increasing injury risk for the passenger. A standard pre-trip or functional inspection can find an unlocked retractor, and abnormal wheelchair movement is a sign to stop using that securement position until it is inspected. Repair will be free at any franchised Ic Bus dealer once available.
What should I do?
- Check your VIN to confirm your 2027 Ic Bus Cesb is included in this recall.
- Wait for the Ic Bus owner letter before scheduling the dealer inspection and retractor replacement.
- Contact a franchised Ic Bus dealer once the repair opens to schedule the free retractor inspection and replacement that fixes wheelchair restraints that do not lock.
- Reference recall number 26V364 when you call the dealer.
- Keep the affected wheelchair position out of service until the dealer confirms the retractors lock correctly.
- Call Ic Bus customer service at 1-800-448-7825 with questions.
What happens at the repair
The final dealer repair is not open yet. Once available, an Ic Bus technician will inspect the wheelchair securement retractors and replace any retractors that do not lock as required. Parts and labor will be free under the recall. If you paid out of pocket for this retractor repair before the recall notice, International's standard reimbursement plan is the path for documented expenses. Keep repair paperwork for the service desk or customer service.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 4, 2026 | NHTSA published the recall |
|---|---|
| July 27, 2026 | Dealer notification began |
| July 27, 2026 | Dealer notification ended |
| July 27, 2026 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
Frequently asked questions
What is recall 26V364?
Recall 26V364 covers 71 2027 Ic Bus Cesb school buses with wheelchair securement retractors that do not lock as intended. An unsecured wheelchair can move during transit, increasing injury risk. Ic Bus dealers will inspect and replace the retractors for free.
What should I do if my 2027 Ic Bus Cesb is on this recall?
Check your VIN to confirm your specific bus is included in recall 26V364. If it is, contact a franchised Ic Bus dealer and ask when the retractor inspection and replacement will open. Reference manufacturer recall number 26508 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Ic Bus dealers will inspect and replace the wheelchair securement retractors free of charge once the remedy opens.
What is the safety risk?
The risk is an unsecured wheelchair during transit. If the retractors do not lock, the wheelchair is not properly secured and can move while the bus is in use, increasing the risk of injury to the wheelchair user or others nearby.
When will owners be notified?
Ic Bus expects to mail owner notification letters on August 3, 2026. The letter should explain the dealer process for the retractor inspection and replacement. Owners can also call Ic Bus customer service at 1-800-448-7825 and reference recall 26V364.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/26V364000 |
|---|---|
| Ic Bus customer service | 1-800-448-7825 |
| NHTSA recall # | 26V364 |
| NHTSA recall # (full) | 26V364000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 15, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →