Recall 26V347 covers 277 2025-2027 Forest River Bus vehicles with QRT-3 wheelchair retractors that fail to lock. Dealer repair will be free once available.
Forest River Bus is recalling 277 2025-2027 buses, including Senator Ii, Champion Bus, and Titan Ii models, because certain QRT-3 wheelchair retractors can fail to lock. An unsecured wheelchair can move during transit and increase the risk of injury; the Forest River Bus dealer repair will be free once the remedy is available.
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What's wrong?
The Q'Straint QRT 360 wheelchair retractor is part of the securement system on affected 2025-2027 Forest River Bus buses. It works like a locking belt for a wheelchair: the webbing pulls out for positioning, then the retractor locks so the chair stays tied down while the bus moves. The securement hardware has to hold steady during stops, turns, and normal road movement.
On these buses, the retractor can fail to lock. When that happens, the wheelchair is not properly secured, even if the belt appears routed into place. Forest River Bus traced the issue to a supplier recall of the Q'Straint retractor products, and the specific root cause was not identified in the filing.
There is no warning sign before failure. An owner or operator should treat any loose securement, failure to lock, or restraint that does not hold tension as a reason to stop using that seating position until the repair is complete.
Who's affected?
Spans Forest River Bus, Startrans, Starcraft Bus, and Glaval Bus models from 2025-2027, with the same wheelchair restraint critical fastener component.
| 2027 Forest River Bus Senator Ii | Critical fasteners |
|---|---|
| 2026 Forest River Bus Champion Bus | Critical fasteners |
| 2026 Startrans Candidate Ii | Critical fasteners |
| 2027 Startrans Candidate Ii | Critical fasteners |
| 2026 Forest River Bus Eldorado | Critical fasteners |
| 2026 Forest River Bus Starcraft Allstar | Critical fasteners |
| 2026 Forest River Bus Glaval Universal | Critical fasteners |
| 2026 Forest River Bus Starcraft Allstar Xl | Critical fasteners |
| 2026 Forest River Bus Starcraft Starlite | Critical fasteners |
| 2025 Forest River Bus Senator Ii | Critical fasteners |
| 2026 Forest River Bus Senator Ii | Critical fasteners |
| 2026 Forest River Bus Startrans Candidate Ii | Critical fasteners |
| 2027 Starcraft Bus Allstar | Critical fasteners |
| 2026 Glaval Bus Universal | Critical fasteners |
| 2026 Starcraft Bus Allstar | Critical fasteners |
| 2027 Glaval Bus Universal | Critical fasteners |
| 2026 Glaval Bus Commute | Critical fasteners |
| 2026 Glaval Bus Concorde Ii | Critical fasteners |
| 2026 Starcraft Bus Allstar Xl | Critical fasteners |
| 2026 Starcraft Bus Starlite | Critical fasteners |
| 2026 Glaval Bus Entourage | Critical fasteners |
| 2026 Glaval Bus Primetime | Critical fasteners |
| 2026 Glaval Bus Titan Ii | Critical fasteners |
| Units affected | 277 |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
An unsecured wheelchair can move during transit, increasing the risk of injury. If your VIN is included, avoid using wheelchair positions that cannot be secured tightly and schedule the dealer inspection when the repair opens. Repair will be free at any franchised Forest River Bus dealer once available.
What should I do?
- Check your VIN to confirm your 2025-2027 Forest River Bus Senator Ii, Champion Bus, Candidate Ii, Eldorado, Starcraft Allstar, Glaval Universal, Starcraft Allstar Xl, Starcraft Starlite, Startrans Candidate Ii, Allstar, Universal, Commute, Concorde Ii, Allstar Xl, Starlite, Entourage, Primetime, or Titan Ii is included in this recall.
- Watch for Forest River Bus's owner letter about the free retractor inspection and replacement.
- Contact a franchised Forest River Bus dealer once the repair opens to schedule the free QRT-3 wheelchair-retractor inspection and replacement that fixes retractors that do not lock.
- Reference recall number 26V347 when you call the dealer or Forest River Bus customer service.
- Secure wheelchair passengers only with restraints that lock correctly until the repair is complete.
What happens at the repair
The final dealer repair is still being developed. Once available, a Forest River Bus technician will inspect the QRT-3 wheelchair retractors and replace retractors that do not lock as required. Parts and labor will be free under the recall. If you paid out of pocket for a related wheelchair retractor repair before the recall notice, Forest River Bus's standard reimbursement plan covers documented expenses. Keep repair invoices and ask Forest River Bus customer service how to submit them.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 28, 2026 | NHTSA published the recall |
|---|---|
| May 28, 2026 | Dealer notification began |
| July 7, 2026 | Dealer notification ended |
Frequently asked questions
What is recall 26V347?
Recall 26V347 covers 277 2025-2027 Forest River Bus, Glaval Bus, Starcraft Bus, and Startrans models equipped with certain QRT-3 wheelchair retractors. The retractors can fail to lock, which prevents a wheelchair from being properly secured during transit.
What should I do if my 2025-2027 Forest River Bus model is on this recall?
Check your VIN to confirm whether your specific bus is included in recall 26V347. If it is, contact a franchised Forest River Bus dealer and ask about the retractor inspection and replacement. Reference recall number 26V347 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Forest River Bus dealers will inspect the wheelchair retractors and replace affected retractors free of charge once the repair process is open for your vehicle.
What is the safety risk?
The safety risk is an unsecured wheelchair during transit. If a QRT-3 retractor does not lock, the wheelchair is not properly secured and can move while the bus is in use, increasing the risk of injury.
When will I be notified about recall 26V347?
Forest River Bus listed owner notification letters for May 2026. If you bought the bus used or never received a letter, check your VIN and contact Forest River Bus customer service at 1-620-888-3310 with recall number 26V347.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/26V347000 |
|---|---|
| Forest River Bus customer service | 1-620-888-3310 |
| NHTSA recall # | 26V347 |
| NHTSA recall # (full) | 26V347000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on June 2, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →