Recall 26V318 affects 6 2026 Ford Terra Transit and Odyssey buses for wheelchair retractor lock failure. Free repair at any franchised Ford dealer.
Ford is recalling 6 2026 Terra Transit and Odyssey transit buses because wheelchair retractors do not lock, which prevents the chair from being properly secured. An unsecured wheelchair can move during transit and raise the risk of injury, and Ford dealers will complete the recall repair free of charge.
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What's wrong?
The QRT-360 (PLI Fitting) retractor on the 2026 Ford Terra Transit and Odyssey transit buses is part of the wheelchair restraint system. It is supposed to pull the securement belt tight and lock it so the wheelchair stays fixed at its seating position while the bus is moving.
On affected buses, certain Q'Straint retractors shipped for these restraint systems fail to auto-lock when a wheelchair is installed. The problem is inside the retractor product, so the belt hardware fails at the point where it is supposed to hold tension. If the bus crashes, an inadequately restrained wheelchair occupant is at risk of injury.
There is no warning sign before failure. A retractor can appear installed and ready, then fail to lock when the wheelchair is secured at that seating position.
Who's affected?
Covers two Ford bus models using the same QRT-360 wheelchair restraint PLI fitting.
| 2026 Ford Terra Transit | Critical fasteners |
|---|---|
| 2026 Ford Odyssey | Critical fasteners |
| Units affected | 6 |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
An unsecured wheelchair can move during transit and increase the risk of injury to people in the vehicle. If a wheelchair is transported, use only working securement equipment and schedule the inspection and retractor replacement soon. Repair is free at any franchised Ford dealer.
What should I do?
- Check your VIN to confirm your 2026 Ford Terra Transit or Odyssey is included in this recall.
- Contact a franchised Ford dealer to schedule the free retractor inspection and replacement that fixes wheelchair restraints that do not lock.
- Bring any owner letter you receive, and reference recall number 26V318 when you call.
- Avoid using any wheelchair seating position with a restraint retractor that does not lock until the dealer repair is complete.
- Call Ford customer service at 1-800-296-2105 with questions about the recall.
What happens at the repair
At the dealer, a Ford technician inspects the wheelchair securement retractors on the 2026 Terra Transit and Odyssey buses. Any retractor that does not lock as designed is replaced, free of charge. Parts and labor are covered under recall 26V318. Ford dealers also receive the replacement retractors for the identified buses, so the service desk can confirm the repair path when your VIN is included.
Timeline
| May 20, 2026 | NHTSA published the recall |
|---|---|
| June 3, 2026 | Dealer notification began |
| June 10, 2026 | Dealer notification ended |
Frequently asked questions
What is recall 26V318?
Recall 26V318 covers 6 2026 Ford Terra Transit and Odyssey buses with wheelchair securement retractors that fail to lock. An unsecured wheelchair can move during transit and increase injury risk. Dealers will inspect the retractors and replace them as needed for free.
What should I do if my 2026 Ford Terra Transit or Odyssey is on this recall?
Check your VIN to confirm your specific bus is included in recall 26V318. If it is, contact a franchised Ford dealer to schedule the wheelchair retractor inspection and any needed replacement. Reference recall number 26V318 when you call.
Is the recall repair free?
Yes. Federal recall law requires the recall repair to be performed at no cost. Dealers will inspect the wheelchair securement retractors and replace affected parts free of charge.
What is the safety risk?
The risk is that the wheelchair securement retractors fail to lock. If the wheelchair is not properly secured, it can move during transit and increase the risk of injury. The fix is a dealer inspection and free retractor replacement when needed.
When will owners be notified?
Ford expects owner notification letters to be mailed on July 29, 2026. You do not need to wait for a letter to act. Check your VIN, then call a franchised Ford dealer and reference recall 26V318.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/26V318000 |
|---|---|
| Ford customer service | 1-800-296-2105 |
| NHTSA recall # | 26V318 |
| NHTSA recall # (full) | 26V318000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 23, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →