Recall 26V284 affects 101 2025 Utilimaster Velocity vehicles with incorrect cargo carrying capacity labels. Utilimaster provides corrected labels free of charge.
Utilimaster is recalling 101 2025 Velocity vehicles under recall 26V284 because the cargo carrying capacity label lists the wrong vehicle load value. Incorrect weight information can lead an owner or operator to overload the vehicle, which raises crash risk, and Utilimaster dealers will complete the recall repair free of charge.
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What's wrong?
The cargo carrying capacity label on a 2025 Utilimaster Velocity is the payload decal that tells an owner how much cargo the vehicle is built to carry. That value matters because it guides loading decisions before the vehicle leaves a stop, warehouse, or job site.
On affected Velocity vehicles, the label lists a cargo carrying value higher than the vehicle can safely carry. The vehicle itself is not described as having a broken mechanical part. The defect is the printed number: it gives the driver too much room on paper, which can lead the vehicle to be loaded beyond its actual capacity.
There is no warning sign before failure. The label will still look normal, and the owner has no obvious way to know from the decal that the printed load value is wrong.
Who's affected?
| 2025 Utilimaster Velocity | vehicle label (placard or certification) |
|---|---|
| Units affected | 101 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2025 Utilimaster Velocity is on the list. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Incorrect weight information on the cargo carrying capacity label can lead an owner to overload the vehicle without a warning sign. Extra weight raises crash risk because the vehicle is carrying more than its corrected rating allows. Use caution when loading cargo until the new label is installed. Repair is free at any franchised Utilimaster dealer.
What should I do?
- Check your VIN to confirm your 2025 Utilimaster Velocity is included in this recall.
- Contact Utilimaster customer service at 1-800-237-7806 to request the free corrected cargo carrying capacity label.
- Keep the recall notice if Utilimaster has mailed one, and reference recall number 26V284 when you call.
- Avoid loading near the posted cargo limit until the corrected label is installed, because the current load value is wrong.
What happens at the repair
Utilimaster provides new cargo carrying capacity labels at no charge to correct the vehicle load value on affected 2025 Velocity vehicles. This is a label remedy, so the fix is the updated information label rather than a mechanical repair. If you already paid out of pocket for a related label correction before the recall notice, Shyft uses its general reimbursement plan on file. Keep any documentation for that expense and contact Shyft customer service at 1-800-237-7806, or give the service desk Shyft recall number 26-04.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 5, 2026 | NHTSA published the recall |
|---|
Frequently asked questions
What is recall 26V284?
Recall 26V284 covers 101 2025 Utilimaster Velocity vehicles with an incorrect vehicle load value on the cargo carrying capacity label. Incorrect weight information can lead to unintentional overloading, increasing crash risk. Utilimaster will provide corrected labels for free.
What should I do if my 2025 Utilimaster Velocity is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 26V284. If it is, contact Utilimaster customer service at 1-800-237-7806 and reference recall number 26-04. Utilimaster will provide the corrected cargo carrying capacity label for free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to fix the defect at no cost, and Utilimaster says it will provide the corrected labels free of charge. The label correction applies even if you bought the vehicle used.
What is the safety risk?
The risk is unintentional overloading from incorrect weight information on the cargo carrying capacity label. If the vehicle is loaded beyond its correct capacity, crash risk increases. Use the corrected label once Utilimaster provides it, and confirm your VIN before arranging the fix.
When will owners be notified?
Utilimaster listed May 18, 2026, as the owner letter mailing date for recall 26V284. If you did not receive a letter, check your VIN and contact Utilimaster customer service at 1-800-237-7806 with recall number 26-04.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/26V284000 |
|---|---|
| Utilimaster customer service | 1-800-237-7806 |
| NHTSA recall # | 26V284 |
| NHTSA recall # (full) | 26V284000 |
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →