Recall 26V267 covers 35 2026 Jayco Granite Ridge and Condor motorhomes for a missing water-heater mixing valve. Use cold water first until free repairs open.
Jayco is recalling 35 2026 Granite Ridge and Entegra Condor motorhomes because the tempering mixing valve was not installed on the water heater. Without that valve, hot water can reach scalding temperatures and injure occupants, and the dealer repair will be free once Jayco makes it available.
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What's wrong?
The tempering mixing valve is part of the water heater plumbing on affected 2026 Jayco Granite Ridge and Condor motorhomes. Its job is to blend very hot water from the heater with cooler water before that water reaches sinks, showers, or other fixtures. With the valve in place, water coming out of a faucet is controlled before someone touches it.
On these motorhomes, production did not install the Timberline tempering mixing valve on the water heater. That means hot water from the heater is not mixed down by that valve before it reaches the places where people use water. The problem is not wear or a broken valve. The needed part was left off during production.
An owner will not see a failed part or hear a mechanical noise before this condition exists. Jayco says no warning labels are applied in the area where people use water, so treat unexpectedly hot water at a fixture as the practical sign to stop using that fixture until the recall repair is complete.
Who's affected?
VINs become searchable on May 28, 2026; until then, the VIN-by-VIN list is not public.
| 2026 Jayco Granite Ridge | Electric water heater |
|---|---|
| 2026 Entegra Condor | Electric water heater |
| Units affected | 35 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
Scalding water can injure someone using the vehicle's water system because the mixing valve is missing. Until the repair is complete, turn on cold water first, then add hot water carefully. Repair will be free at any franchised Jayco dealer once available.
What should I do?
- Check your VIN to confirm your 2026 Jayco Granite Ridge or Condor motorhome is included in this recall.
- Watch for Jayco's owner letter, mailed May 1, 2026, and keep it with the motorhome.
- Turn on the cold water first until the missing water-heater mixing valve is installed.
- Contact a franchised Jayco dealer to ask when the free mixing-valve installation opens.
- Reference recall number 26V267 when you call Jayco customer service or the dealer.
What happens at the repair
Until the final repair opens, Jayco's interim guidance is to turn on the cold water first and keep that practice in place until the valve repair is complete. Once available, a Jayco technician will install the missing tempering mixing valve on the water heater, free under the recall. Parts and labor are covered. If you already paid to correct the missing valve, keep your invoice and ask Jayco customer service or the service desk about reimbursement under the manufacturer's standard plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| April 28, 2026 | NHTSA published the recall |
|---|---|
| May 1, 2026 | Owner notification mailed |
| May 28, 2026 | Dealer notification began |
| May 28, 2026 | Dealer notification ended |
| May 28, 2026 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
Frequently asked questions
What is recall 26V267?
Recall 26V267 covers 35 2026 Jayco Granite Ridge and Entegra Condor motorhomes where the water-heater tempering mixing valve was not installed. Without that valve, hot water can reach scalding temperatures. Jayco dealers will install the valve for free.
What should I do if my 2026 Jayco Granite Ridge or Entegra Condor is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 26V267. Until the valve is installed, Jayco says to turn on the cold water first. Contact a franchised Jayco dealer or Jayco customer service at 1-800-283-8267 for repair timing.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Jayco says dealers will install the missing tempering mixing valve free of charge. Parts and labor are covered at a franchised Jayco dealer.
What is the safety risk?
The safety risk is scalding hot water. If the tempering mixing valve is missing, water from the heater can reach temperatures high enough to injure someone using the sink, shower, or other hot-water outlet. Use cold water first until the repair is complete.
When will owners be notified about recall 26V267?
Jayco mailed owner notification letters on May 1, 2026. The letter explains the missing water-heater valve, the cold-water-first instruction, and the free dealer repair. If you bought the motorhome used, check your VIN because the letter follows the ownership information Jayco has.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/26V267000 |
|---|---|
| Jayco customer service | 1-800-283-8267 |
| NHTSA recall # | 26V267 |
| NHTSA recall # (full) | 26V267000 |
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →