Recall 26V191 covers 6,994 1999-2023 Van Hool buses for incorrect lower door-window glazing. Repair will be free at any franchised Van Hool dealer once available.
Van Hool is recalling 6,994 1999-2023 C2045, T2145, TX45, CX45, and CX35 buses because the lower curb view window on the front entrance door has the wrong glazing. The incorrect glaze can reduce the driver's visibility and increase crash risk; the dealer repair will be free once Van Hool makes it available.
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What's wrong?
The lower door glass on affected 1999-2023 Van Hool CX35, TX45, CX45, T2145, and C2045 motorcoaches sits in the lower front entrance door area, immediately to the right of the driver. That panel is a supplemental curb-view window. The driver's required visibility comes from the compliant upper door glass and mirror systems, while the lower panel adds transparency near the passenger entrance.
The problem is the glazing classification. This location requires AS1 or AS2 safety glazing, which has a higher light-transmittance classification for regulated driver-side areas. Some affected coaches have AS3 glazing in that lower panel instead. ABC BUS says the material has durability characteristics comparable to AS2 glass, but its transparency classification is lower than the standard allows for that location.
Owners and operators should not expect a noise, warning light, or driving symptom. This is a compliance defect in the glass marking and light transmission, not a part that breaks during operation.
Who's affected?
Covers the CX35, TX45, CX45, T2145, and C2045 across the 1999-2023 range, all tied to the same lower door glass part.
| 2017 Van Hool CX35 | visibility component |
|---|---|
| 2021 Van Hool TX45 | visibility component |
| 2020 Van Hool TX45 | visibility component |
| 2016 Van Hool TX45 | visibility component |
| 2019 Van Hool CX45 | visibility component |
| 2021 Van Hool CX45 | visibility component |
| 2018 Van Hool CX35 | visibility component |
| 2015 Van Hool TX45 | visibility component |
| 2013 Van Hool T2145 | visibility component |
| 2012 Van Hool T2145 | visibility component |
| 2011 Van Hool T2145 | visibility component |
| 2010 Van Hool T2145 | visibility component |
| 2009 Van Hool T2145 | visibility component |
| 2007 Van Hool T2145 | visibility component |
| 2020 Van Hool CX45 | visibility component |
| 2022 Van Hool CX35 | visibility component |
| 2021 Van Hool CX35 | visibility component |
| 2020 Van Hool CX35 | visibility component |
| 2019 Van Hool CX35 | visibility component |
| 2019 Van Hool TX45 | visibility component |
| 2018 Van Hool TX45 | visibility component |
| 2017 Van Hool TX45 | visibility component |
| 2016 Van Hool CX35 | visibility component |
| 2013 Van Hool C2045 | visibility component |
| 2008 Van Hool T2145 | visibility component |
| 2004 Van Hool T2145 | visibility component |
| 1999 Van Hool C2045 | visibility component |
| 2005 Van Hool T2145 | visibility component |
| 2013 Van Hool CX45 | visibility component |
| 2022 Van Hool TX45 | visibility component |
| 2014 Van Hool TX45 | visibility component |
| 2006 Van Hool T2145 | visibility component |
| 2023 Van Hool CX45 | visibility component |
| 2022 Van Hool CX45 | visibility component |
| 2018 Van Hool CX45 | visibility component |
| 2017 Van Hool CX45 | visibility component |
| 2016 Van Hool CX45 | visibility component |
| 2012 Van Hool C2045 | visibility component |
| 2011 Van Hool C2045 | visibility component |
| 2010 Van Hool C2045 | visibility component |
| 2009 Van Hool C2045 | visibility component |
| 2008 Van Hool C2045 | visibility component |
| 2007 Van Hool C2045 | visibility component |
| 2006 Van Hool C2045 | visibility component |
| 2005 Van Hool C2045 | visibility component |
| 2004 Van Hool C2045 | visibility component |
| 2003 Van Hool C2045 | visibility component |
| 2002 Van Hool C2045 | visibility component |
| 2001 Van Hool C2045 | visibility component |
| 2000 Van Hool C2045 | visibility component |
| 2013 Van Hool TX45 | visibility component |
| 2015 Van Hool CX45 | visibility component |
| 2014 Van Hool CX45 | visibility component |
| Units affected | 6,994 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
The lower curb-view window has darker glazing than required for that location. Reduced light through that window can limit the driver's view and increase crash risk, even though the upper glazing and mirrors remain the primary visibility tools. Schedule the recall repair when Van Hool opens it. Repair will be free at any franchised Van Hool dealer once available.
What should I do?
- Check your VIN to confirm your 1999-2023 Van Hool CX35, TX45, CX45, T2145, or C2045 is included in this recall.
- Wait for Van Hool's owner letter before scheduling unless Van Hool customer service directs you sooner.
- Call Van Hool customer service at 1-877-427-7278 with questions, and reference recall number 26V191 when you call.
- Schedule the lower curb view window inspection and vinyl-cover repair once Van Hool opens the remedy; the cover corrects the front-door glazing issue that affects driver visibility.
- Bring the owner letter to your franchised Van Hool dealer if it has arrived.
- Avoid relying on the lower curb view window for close curb checks until the inspection is complete; use mirrors and a spotter when needed.
What happens at the repair
Once the dealer repair opens, a Van Hool technician will inspect the lower curb view window in the front entrance door and install a nontransparent vinyl cover when the inspection shows it is needed. The final dealer repair will be free once available, with parts and labor covered under the recall. If you already paid to correct this glazing issue before receiving the recall notice, ABC Bus offers reimbursement through its standard reimbursement plan. Submit proof of payment, repair invoices, photographs, and a detailed description of the corrective work so ABC can review the claim for eligibility.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 26, 2026 | NHTSA published the recall |
|---|---|
| April 20, 2026 | Interim owner notification (was planned for this date) |
| April 30, 2026 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| May 15, 2026 | Dealer notification ended |
Frequently asked questions
What is recall 26V191?
Recall 26V191 covers 6,994 1999-2023 Van Hool CX35, TX45, CX45, T2145, and C2045 vehicles with an incorrect lower curb-view window glaze on the front entrance door. The defect fails the federal glazing standard and can reduce driver visibility.
What should I do if my 1999-2023 Van Hool CX35, TX45, CX45, T2145, or C2045 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 26V191. If it is, contact a franchised Van Hool dealer or ABC Bus customer service at 1-877-427-7278 to ask when the inspection and vinyl-cover installation can be completed. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 26V191, dealers will inspect the front entrance door window and install a nontransparent vinyl cover over the lower curb-view window as needed, free of charge.
What is the safety risk in recall 26V191?
The safety risk is reduced driver visibility. The lower curb-view window on the front entrance door has the wrong glazing, which can limit what the driver sees near the curb side of the vehicle and increase crash risk.
What if I bought my Van Hool bus used?
The free recall repair still applies. Recall eligibility follows the VIN, not the first owner. Check your VIN to confirm whether your specific Van Hool bus is included, then reference recall 26V191 when you contact the dealer or ABC Bus customer service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/26V191000 |
|---|---|
| Van Hool customer service | 1-877-427-7278 |
| NHTSA recall # | 26V191 |
| NHTSA recall # (full) | 26V191000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →