Recall 26V183 affects 74 2024-2026 Storyteller Overland Gxv Hilt recreational vehicles for steps that deploy unexpectedly. Repair is free at any franchised Storyteller Overland dealer.
Storyteller Overland is recalling 74 2024-2026 Gxv Hilt recreational vehicles because the entry door position switch can fail to confirm that the door is closed, which lets the steps deploy unexpectedly. Steps extending in transit increase the risk of a crash, and Storyteller Overland will complete the repair free of charge.
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What's wrong?
The 2024-2026 Storyteller Overland Gxv Hilt uses an entry door position switch to tell the step controller whether the capsule entry door is closed. The automatic stairs are supposed to extend for entry and stay stowed when the vehicle is being driven. That switch signal is what tells the electrical system when step movement is allowed.
On affected vehicles, the door switch does not make firm enough contact to confirm that the entry door is closed. The system can read the door as open while the vehicle is in Drive or Reverse, then command the steps to extend while the vehicle is moving. Storyteller Overland's repair adds a ground signal tied to Drive and Reverse so the step circuit is blocked from deploying under those conditions.
There is no separate warning sign before failure. The sign owners reported is the failure itself: the automatic steps extending, or trying to extend, while the vehicle is in gear.
Who's affected?
Spans the 2024, 2025, and 2026 model years, with both the electrical system and body structure tied to the capsule entry door.
| 2024 Storyteller Overland Gxv Hilt | electrical system |
|---|---|
| 2024 Storyteller Overland Gxv Hilt | body structure |
| 2025 Storyteller Overland Gxv Hilt | electrical system |
| 2025 Storyteller Overland Gxv Hilt | body structure |
| 2026 Storyteller Overland Gxv Hilt | electrical system |
| 2026 Storyteller Overland Gxv Hilt | body structure |
| Units affected | 74 |
| Field incidents | NHTSA has logged 5 field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific RV is included.
What's the safety risk?
A step that extends while the Gxv Hilt is in transit can create a crash risk because it changes the vehicle's outside clearance while moving. If the step moves or stays deployed in Drive or Reverse, pull over safely and arrange service soon. Repair is free at any franchised Storyteller Overland dealer.
What should I do?
- Check your VIN to confirm your 2024-2026 Storyteller Overland Gxv Hilt is included in this recall.
- Contact a franchised Storyteller Overland dealer to schedule the free ground-signal repair that keeps the entry steps from deploying unexpectedly.
- Bring the recall notice if Storyteller Overland has mailed one. If not, reference recall number 26V183 when you call.
- Keep the entry steps secured and avoid driving the vehicle if the steps do not stay retracted.
- Call Storyteller Overland customer service at 1-888-999-7442 with questions about the repair.
What happens at the repair
At the dealer, a Storyteller Overland technician installs a ground signal to the door switch circuit so the entry door position switch can read the closed door correctly. The recall repair is free, including parts and labor. If you've already paid for this repair, contact Storyteller at service@storytelleroverland.com with repair details, pictures of the completed repair and remedied part, plus a labor sheet or invoice. Storyteller says it will coordinate reimbursement after receiving proof of satisfactory completion and your invoice, with no time frame or eligibility restrictions for this repair.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 24, 2026 | NHTSA published the recall |
|---|---|
| May 18, 2026 | Dealer notification began |
| May 18, 2026 | Dealer notification ended |
| May 18, 2026 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 26V183?
Recall 26V183 covers 74 2024-2026 Storyteller Overland Gxv Hilt recreational vehicles with an entry door position switch problem. The switch does not read the door as closed, so the steps can deploy while the vehicle is moving, increasing crash risk.
What should I do if my 2024-2026 Storyteller Overland Gxv Hilt is on this recall?
Check your VIN to confirm your specific recreational vehicle is included in recall 26V183. If it is, contact a franchised Storyteller Overland dealer to schedule the door switch circuit repair. Reference recall number 26V183 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Storyteller Overland dealers will install a ground signal to the door switch circuit free of charge.
What is the safety risk?
The safety risk is that the steps can extend while the vehicle is in transit. Storyteller Overland says that condition increases crash risk. If your VIN is included, arrange the free dealer repair and ask Storyteller Overland customer service at 1-888-999-7442 about any trip-specific guidance.
When will Storyteller Overland notify owners?
Owner letters were scheduled for May 18, 2026. If you bought the Gxv Hilt used or have moved since purchase, check your VIN instead of waiting for mail, then call a Storyteller Overland dealer with recall number 26V183.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/26V183000 |
|---|---|
| Storyteller Overland customer service | 1-888-999-7442 |
| NHTSA recall # | 26V183 |
| NHTSA recall # (full) | 26V183000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →