Ford is recalling 889,950 2020-2024 Escape, Explorer, Aviator, and Corsair vehicles for inverted rearview images. Free franchised Ford dealer repair once available.
Ford is recalling 889,950 2020-2024 Escape, Explorer, Lincoln Aviator, and Lincoln Corsair vehicles because the center display can flip or invert the rearview camera image in reverse. The wrong rearview image can reduce the driver's view behind the vehicle and increase crash risk; the dealer repair will be free once Ford makes it available.
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What's wrong?
The center display in these 2020-2024 Escape, Explorer, Aviator, and Corsair vehicles is part of the rear visibility system. It normally shows the Sync 3 screen and, when reverse is selected, shows the rearview camera image so the driver can see the area behind the vehicle.
The problem starts inside the JDI center stack display, where an Infineon touch IC helps the screen electronics communicate during startup. During that startup process, the touch IC can send an unwanted electrical pulse through the display's data pathway. That pulse can rewrite a display control setting, which flips the graphics as the screen turns on. When that happens, the rearview camera image is shown inverted instead of in its proper orientation.
There is no warning sign before failure. The first sign is the center screen appearing flipped or inverted, including the rearview camera image when the vehicle is placed in reverse.
Who's affected?
Spans 4 SUV nameplates across the 2020-2024 model years, all tied to the same back-over prevention software.
| 2020 Ford Escape | Software |
|---|---|
| 2021 Ford Escape | Software |
| 2022 Ford Escape | Software |
| 2020 Ford Explorer | Software |
| 2021 Ford Explorer | Software |
| 2022 Ford Explorer | Software |
| 2023 Ford Explorer | Software |
| 2024 Ford Explorer | Software |
| 2020 Lincoln Aviator | Software |
| 2021 Lincoln Aviator | Software |
| 2022 Lincoln Aviator | Software |
| 2023 Lincoln Aviator | Software |
| 2024 Lincoln Aviator | Software |
| 2020 Lincoln Corsair | Software |
| 2021 Lincoln Corsair | Software |
| 2022 Lincoln Corsair | Software |
| Units affected | 889,950 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
An incorrectly displayed rearview image reduces the driver's view behind the vehicle and increases the risk of a crash. There is no warning sign before the image displays incorrectly, so use extra care and schedule the recall work once Ford opens the final remedy. Repair will be free at any franchised Ford dealer once available.
What should I do?
- Check your VIN to confirm your 2020-2024 Ford Escape, Ford Explorer, Lincoln Aviator, or Lincoln Corsair is included in this recall.
- Wait for Ford's final remedy letter before scheduling the software repair; Ford says the remedy is still under development.
- Contact a franchised Ford dealer once the final remedy opens, and ask for the free software repair that fixes the inverted rearview-camera image.
- Reference recall number 26V123 and Ford recall 26C11 when you call the dealer or Ford customer service.
- Use extra care when reversing until the repair is complete, and check mirrors and surroundings instead of relying only on the center display.
What happens at the repair
Ford is still developing the final software remedy for this recall. The interim owner letters were mailed April 6, 2026, and Ford expects additional letters after the final repair is available. Once the remedy opens, a Ford technician will complete the software repair for the center display rearview image issue. The dealer repair will be free once available. Ford uses the manufacturer's standard reimbursement plan, so documented out-of-pocket repair costs tied to this issue can be submitted through Ford customer service at 1-866-436-7332.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 3, 2026 | NHTSA published the recall |
|---|---|
| March 5, 2026 | Dealer notification began |
| March 5, 2026 | Dealer notification ended |
| March 5, 2026 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| April 17, 2026 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 26V123?
Recall 26V123 covers 889,950 2020-2024 Ford Escape, Explorer, Aviator, and Corsair vehicles with center displays that can flip or invert the rearview camera image in reverse. That incorrect image can reduce the driver's view behind the vehicle and increase crash risk.
What should I do if my 2020-2024 Ford Escape, Explorer, Aviator, or Corsair is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 26V123. If it is, contact a franchised Ford dealer and reference Ford recall number 26C11. The final remedy is still under development, and Ford will send another letter once the repair is available.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Ford says the remedy is still under development, so the final dealer repair will be free once Ford opens it and notifies owners.
Is it safe to drive with recall 26V123 open?
Ford has not issued a do-not-drive order for recall 26V123. Use extra care when reversing because the center display can show an incorrect rearview image. Check mirrors, look around the vehicle, and schedule the free repair once Ford makes the final remedy available.
When will Ford notify owners about recall 26V123?
Ford mailed interim owner letters on April 6, 2026, to explain the safety risk. Ford says additional letters will be sent once the final remedy is available, anticipated second quarter of 2026. Keep your contact information current with the dealer if you bought the vehicle used.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/26V123000 |
|---|---|
| Ford customer service | 1-866-436-7332 |
| NHTSA recall # | 26V123 |
| NHTSA recall # (full) | 26V123000 |
Source documents
-
Download Recall Document (PDF) (PDF) - Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
- Download Owner Notice (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →