Recall 26V093 affects 132 2025-2026 Prevost X3-45 Commuter buses for improperly installed passenger seat anchors. Repair is free at any franchised Prevost dealer.
Prevost is recalling 132 2025-2026 X3-45 Commuter buses because the passenger seat anchors were improperly installed. If an anchor is improperly installed, it can fail to adequately restrain a seat occupant in a crash and increase the risk of injury; Prevost dealers will complete the repair free of charge.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The passenger seat anchors in 2025-2026 Prevost X3-45 Commuter buses are the mounting points that hold each passenger seat to the bus structure. In normal service, those anchors keep the seat fixed in place as passengers sit, stand, and brace during braking. They also help the seat stay secured during a crash or hard impact.
On affected buses, the seat itself is not described as defective. The problem is the installation: Prevost says the seat installation process was not updated after the seat design changed, so some anchorages were installed incorrectly. An incorrectly installed anchorage does not give the seat the attachment strength the design calls for. After the recall repair, the anchorages will be installed adequately.
There is no warning sign before failure. An owner, driver, or maintenance team should not expect a noise, light, loose-feeling seat, or other obvious clue that an anchorage was installed wrong.
Who's affected?
VINs became searchable on February 27, 2026.
| 2025 Prevost X3-45 Commuter | seat assembly |
|---|---|
| 2026 Prevost X3-45 Commuter | seat assembly |
| Units affected | 132 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included in this recall.
What's the safety risk?
An improperly installed seat anchor reduces restraint protection for the seat occupant and increases injury risk during a crash. There is no warning sign before this issue, so confirm your VIN and schedule the inspection soon if it is included. Repair is free at any franchised Prevost dealer.
What should I do?
- Check your VIN to confirm your 2025-2026 Prevost X3-45 Commuter is included in this recall.
- Contact a franchised Prevost dealer to schedule the free seat-anchor inspection and reinstallation that secures the passenger seats.
- Bring the owner letter if Prevost mailed one. If not, reference recall number 26V093 when you call.
- Avoid carrying passengers in seats with improperly installed anchors until the inspection and repair are complete.
What happens at the repair
At the dealer, a Prevost technician inspects the passenger seat anchors and reinstalls any seat anchor that was not installed correctly. The recall repair is available now, and parts and labor are free. Prevost used its general reimbursement plan for this recall. If you've already paid out of pocket for a related seat-anchor repair before the recall notice, bring documentation to the service desk and ask Prevost how to submit the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 17, 2026 | NHTSA published the recall |
|---|---|
| February 27, 2026 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| March 10, 2026 | Owner notification mailed |
| April 8, 2026 | Dealer notification began |
| April 8, 2026 | Dealer notification ended |
Frequently asked questions
What is recall 26V093?
Recall 26V093 covers 132 2025-2026 Prevost X3-45 Commuter buses with passenger seat anchors that were improperly installed. Under NHTSA campaign 26V093, an improperly installed anchor can fail to adequately restrain the seat occupant, increasing injury risk during a crash. Prevost will inspect and reinstall the anchor for free.
What should I do if my 2025-2026 Prevost X3-45 Commuter is on this recall?
Check your VIN to confirm your specific bus is included in recall 26V093. If it is, contact a franchised Prevost dealer or service location to schedule the seat-anchor inspection and reinstallation. Reference recall 26V093 or Prevost recall SR26-304 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Prevost will inspect the passenger seat anchors and reinstall them as necessary free of charge at a franchised Prevost dealer or service location.
Is it safe to keep using the bus before the repair?
This recall does not include a do-not-drive instruction. The listed risk is that an improperly installed seat anchor can fail to adequately restrain the seat occupant during a crash, increasing injury risk. Confirm the VIN, then schedule the free inspection and repair with Prevost.
When were owners notified about recall 26V093?
Prevost mailed owner notification letters on March 10, 2026. VINs became searchable for this recall on February 27, 2026. If you did not receive a letter, check your VIN and call Prevost customer service at 1-866-870-2046 with recall number SR26-304.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/26V093000 |
|---|---|
| Prevost customer service | 1-866-870-2046 |
| NHTSA recall # | 26V093 |
| NHTSA recall # (full) | 26V093000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →