Recall 26V063 covers 51 2026 Mercedes-Benz Tourrider Premium and Tourrider Business buses for a door-control-valve defect. Repair is free at any franchised Mercedes-Benz dealer.
Mercedes-Benz is recalling 51 2026 Tourrider Premium and Tourrider Business buses because the door control valve can leave the self holding mechanism engaged, preventing the door from opening. A door that stays closed can delay emergency evacuation and increase injury risk, and Mercedes-Benz dealers will complete the repair free of charge.
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What's wrong?
The door control valve on the 2026 Mercedes-Benz Tourrider Premium and Tourrider Business is a compressed-air valve that manages air flow for the passenger door system. When it works correctly, it releases the door's self-holding mechanism so the door latch can open when commanded. That valve is part of the system that lets the door stay secure while the bus is moving and open when passengers need access.
On affected buses, a bore inside the valve was manufactured too large. The bore is the drilled passage that controls how air moves through the valve. Because that passage is outside tolerance, the valve can fail to release the self-holding mechanism. When that happens, the door stays closed even after an open command.
There is no warning sign before failure. The issue can appear as a passenger door that does not open when the operator tries to open it.
Who's affected?
Covers both Tourrider coach variants for the 2026 model year, with the same door-latch component listed for each.
| 2026 Mercedes-Benz Tourrider Premium | Latch |
|---|---|
| 2026 Mercedes-Benz Tourrider Business | Latch |
| Units affected | 51 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
If a door will not open during an emergency, passengers can be prevented from leaving or delayed while evacuating, increasing the risk of injury. There is no warning sign listed before the problem appears, so treat any door that will not open as a service issue right away. Repair is free at any franchised Mercedes-Benz dealer.
What should I do?
- Check your VIN to confirm your 2026 Mercedes-Benz Tourrider Premium or Tourrider Business is included in this recall.
- Contact a franchised Mercedes-Benz dealer to schedule the free door-control-valve replacement that restores proper door opening.
- Bring the recall notice if Mercedes-Benz mailed one. If not, reference recall number 26V063 when you call.
- Avoid carrying passengers until the door-control-valve repair is complete if the door does not open normally.
- Call Mercedes-Benz customer service at 1-416-624-3558 with questions before your dealer visit.
What happens at the repair
At the dealer, a Mercedes-Benz technician replaces the door control valve covered by recall 26V063. The repair is available now, and replacement parts and labor are free under the recall. The valve controls the door release, so the service visit focuses on removing the faulty valve and installing the replacement part. Daimler Coaches has a general reimbursement plan on file for owners who already paid for this repair before the recall notice. Keep your repair invoice and proof of payment, and ask the service desk or Daimler Coaches customer service how to submit the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 4, 2026 | NHTSA published the recall |
|---|---|
| April 2, 2026 | Owner notification mailed |
| April 3, 2026 | Dealer notification began |
| April 3, 2026 | Dealer notification ended |
Frequently asked questions
What is recall 26V063?
Recall 26V063 covers 51 2026 Mercedes-Benz Tourrider Premium and Tourrider Business transit buses. The door control valve can fail to release the self-holding mechanism, preventing the door from opening. Daimler Coaches will replace the door control valve for free.
What should I do if my 2026 Mercedes-Benz Tourrider Premium or Tourrider Business is on this recall?
Check your VIN to confirm your specific bus is included in recall 26V063. If it is, contact Daimler Coaches customer service at 1-416-624-3558 and ask how to schedule the door control valve replacement. Reference recall number 72.40U26365A when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to fix the defect at no cost. Daimler Coaches will replace the affected door control valve free of charge, including the parts and labor tied to this recall.
What is the safety risk?
The safety risk is delayed evacuation in an emergency. If the affected door cannot be opened, passengers can be prevented or delayed from leaving the bus, increasing the risk of injury. The repair path is to replace the door control valve for free.
When were owners notified about this recall?
Daimler Coaches mailed owner notification letters on April 2, 2026. If you own or operate a 2026 Mercedes-Benz Tourrider Premium or Tourrider Business and did not receive a letter, check your VIN and contact Daimler Coaches customer service with recall number 72.40U26365A.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/26V063000 |
|---|---|
| Mercedes-Benz customer service | 1-416-624-3558 |
| NHTSA recall # | 26V063 |
| NHTSA recall # (full) | 26V063000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →