Recall 25V913 affects 26 2025 Gillig Low Floor buses for loose rear axle torque rod fasteners. Repair is free at any franchised Gillig dealer.
Gillig is recalling 26 2025 Low Floor transit buses because the rear axle upper torque rod fasteners need inspection for proper tightening. A loose torque rod can damage other axle components, decrease stability or vehicle control, and increase crash risk; Gillig dealers will complete the repair free of charge.
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What's wrong?
The rear axle upper torque rod on a 2025 Gillig Low Floor bus helps hold the rear axle in the correct position as the suspension moves. Its bolts and nuts clamp the rod tightly to the axle structure, so the axle stays controlled under braking, acceleration, and normal road loads.
On affected buses, the torque rod fasteners were not tightened to Gillig's specification during assembly. Fastener torque was out of specification because the manufacturing station did not have enough process control. If the fasteners loosen, the torque rod is no longer held firmly in place. A loose rod can touch nearby axle parts and damage them.
There is no warning sign before failure. Gillig reported that it is not aware of an early warning to the driver that would give effective risk mitigation, so the issue needs a physical inspection and repair with correctly torqued original fasteners.
Who's affected?
| 2025 Gillig Low Floor | suspension component |
|---|---|
| Units affected | 26 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
Damaged axle components can reduce stability or vehicle control and increase crash risk. Gillig reports no warning sign before failure, so schedule the recall repair soon instead of waiting for a symptom. Repair is free at any franchised Gillig dealer.
What should I do?
- Check your VIN to confirm your 2025 Gillig Low Floor is included in this recall.
- Contact a franchised Gillig dealer to schedule the free torque-rod fastener replacement that secures the rear axle suspension.
- Bring the owner letter if Gillig mailed one. If not, reference recall number 25V913 when you call.
- Limit operation until the repair is complete because damaged axle components decrease stability or vehicle control.
What happens at the repair
At the dealer, a Gillig technician replaces the rear axle upper torque rod fasteners covered by recall 25V913. The work addresses fasteners that were not tightened correctly, which can let the torque rod loosen and contact nearby axle components. The dealer repair is available now and is free, with parts and labor covered. Ask the service desk to confirm the VIN, document the completed repair, and note any axle damage found during the inspection.
Timeline
| December 29, 2025 | NHTSA published the recall |
|---|---|
| January 26, 2026 | Owner notification mailed |
| January 30, 2026 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| January 30, 2026 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 25V913?
Recall 25V913 covers 26 2025 Gillig Low Floor transit buses with rear axle upper torque rod fasteners that were improperly tightened. A loose torque rod can contact and damage axle components, which can reduce stability or vehicle control. Gillig will replace the fasteners for free.
What should I do if my 2025 Gillig Low Floor is on this recall?
Check your VIN to confirm your specific bus is included in recall 25V913. If it is, contact Gillig customer service at 1-800-735-1500 or your Gillig service contact to arrange the torque rod fastener replacement. The repair is free.
Is the recall repair free?
Yes. Gillig will replace the rear axle upper torque rod fasteners free of charge. Federal recall law requires the manufacturer to repair the defect at no cost, and Gillig mailed owner notification letters on January 26, 2026.
What is the safety risk?
The safety risk is reduced stability or vehicle control if a loose torque rod damages other axle components. That increases crash risk under NHTSA campaign 25V913. Until the repair is complete, use the VIN result and Gillig service guidance to decide how the bus should be handled.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V913000 |
|---|---|
| Gillig customer service | 1-800-735-1500 |
| NHTSA recall # | 25V913 |
| NHTSA recall # (full) | 25V913000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →