Recall 25V896 covers 172,107 2019-2025 Porsche 911, Cayenne, Panamera, and Taycan vehicles for rearview camera failure. Free dealer software update.
Porsche is recalling 172,107 2019-2025 Cayenne, 911, Taycan, Panamera, and related E-Hybrid vehicles because the rearview camera image does not display when the vehicle is shifted into reverse. A missing rear view reduces the driver's view behind the vehicle and increases crash risk; Porsche dealers will complete the recall repair free of charge.
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What's wrong?
The affected 2019-2025 Porsche vehicles use driver assistance system control unit software to manage the rearview and Surround View camera feeds. When the driver shifts into Reverse, that software is supposed to receive the camera signal and show the rearview image on the vehicle display so the driver can see behind the vehicle.
In this recall, the exact root cause has not been identified. Porsche found that transient signal noise between the control unit and the cameras can interrupt the rearview camera signal in rare instances. Investigations also found increased shielding resistance in coaxial cables, linked to variations in crimp connections, which reduces protection from electromagnetic interference. The updated software is designed to resist that signal noise and restore interrupted camera operation.
The warning sign is immediate and visible. If this happens, the driver will notice that the rearview camera image is not displayed when the vehicle is placed in Reverse.
Who's affected?
Spans SUVs, sports cars, sedans, and electric vehicles across the 2019-2025 model years, all tied to the same driver-assistance camera software.
| 2020 Porsche Redundant Cayenne E-Hybrid | Camera |
|---|---|
| 2025 Porsche Panamera 4 E-Hybrid | Camera |
| 2020 Porsche 911 | Camera |
| 2021 Porsche 911 | Camera |
| 2022 Porsche 911 | Camera |
| 2023 Porsche 911 | Camera |
| 2024 Porsche 911 | Camera |
| 2025 Porsche 911 | Camera |
| 2019 Porsche Cayenne | Camera |
| 2020 Porsche Cayenne | Camera |
| 2021 Porsche Cayenne | Camera |
| 2022 Porsche Cayenne | Camera |
| 2023 Porsche Cayenne | Camera |
| 2024 Porsche Cayenne | Camera |
| 2025 Porsche Cayenne | Camera |
| 2019 Porsche Cayenne E-Hybrid | Camera |
| 2021 Porsche Cayenne E-Hybrid | Camera |
| 2022 Porsche Cayenne E-Hybrid | Camera |
| 2023 Porsche Cayenne E-Hybrid | Camera |
| 2024 Porsche Cayenne E-Hybrid | Camera |
| 2025 Porsche Cayenne E-Hybrid | Camera |
| 2024 Porsche Panamera | Camera |
| 2025 Porsche Panamera | Camera |
| 2020 Porsche Taycan | Camera |
| 2021 Porsche Taycan | Camera |
| 2022 Porsche Taycan | Camera |
| 2023 Porsche Taycan | Camera |
| 2024 Porsche Taycan | Camera |
| 2025 Porsche Taycan | Camera |
| Units affected | 172,107 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
When the rearview camera image fails to appear in Reverse, the driver has less visibility behind the vehicle. That reduced rear view increases the risk of a crash while backing. Check mirrors carefully and schedule the software update soon. Repair is free at any franchised Porsche dealer.
What should I do?
- Check your VIN to confirm your 2019-2025 Porsche 911, Cayenne, Cayenne E-Hybrid, Panamera, Panamera 4 E-Hybrid, Redundant Cayenne E-Hybrid, or Taycan is included in this recall.
- Contact your nearest franchised Porsche dealer to schedule the free driver-assistance software update that fixes the rearview-camera display failure.
- Bring the recall notice if Porsche mailed one. If not, reference recall number 25V896 when you call.
- Use mirrors and a direct look behind the vehicle when backing up until the software update is complete.
What happens at the repair
At the dealer, a Porsche technician updates the driver assistance software so the rearview camera display works as required when the vehicle is shifted into reverse. The software update and labor are free under recall 25V896. Related repairs are also covered under warranty at no charge. If you already paid for a related repair on a vehicle with an expired warranty, Porsche will reimburse documented expenses. Bring the repair invoice and proof of payment to the service desk or contact Porsche customer service.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 19, 2025 | NHTSA published the recall |
|---|---|
| January 16, 2026 | Dealer notification began |
| January 16, 2026 | Dealer notification ended |
| January 19, 2026 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| February 13, 2026 | Owner notification mailed |
| February 16, 2026 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 25V896?
Recall 25V896 covers 172,107 Porsche 2019-2025 Cayenne and Cayenne E-Hybrid, 2020-2025 911 and Taycan, 2024-2025 Panamera, and 2025 Panamera E-Hybrid vehicles. The rearview camera image can fail to display in reverse, reducing the driver's view behind the vehicle and increasing crash risk.
What should I do if my 2019-2025 Porsche 911, Cayenne, Cayenne E-Hybrid, Panamera, Panamera 4 E-Hybrid, Redundant Cayenne E-Hybrid, or Taycan is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 25V896. If it is, contact a franchised Porsche dealer to schedule the driver assistance software update. Reference recall number 25V896 or Porsche recall ASB2 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Porsche dealers will update the driver assistance software free of charge. Parts and labor are covered at any franchised Porsche dealer.
Is it safe to drive before the Porsche camera recall repair?
The recall does not include a do-not-drive order. The safety issue is that the rearview camera image can fail to display in reverse, reducing the driver's rear visibility and increasing crash risk. Use direct mirrors and visual checks until the software update is completed.
When did Porsche notify owners about recall 25V896?
Porsche mailed owner notification letters on February 13, 2026. If you bought the vehicle used or never received a letter, the VIN still decides whether the recall applies. Check your VIN, then call a franchised Porsche dealer with recall number 25V896 or ASB2.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V896000 |
|---|---|
| Porsche customer service | 1-800-767-7243 |
| NHTSA recall # | 25V896 |
| NHTSA recall # (full) | 25V896000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →