Recall 25V894 affects 169 2022-2023 Mercedes-Benz Eqb vehicles for battery fire risk. Park outside, charge to 80%. Repair is free.
If this battery issue leads to a fire, it can happen while parked or driving and increases the risk of injury. While driving, a high-voltage battery warning message alerts you; while parked, there is no warning. Park outside and away from structures, and limit charging to 80 percent until the repair is complete. Repair will be free at any franchised Mercedes-Benz dealer once available.
Mercedes-Benz is recalling 169 2022-2023 Eqb 250, Eqb 300 4MATIC, and Eqb 350 4MATIC vehicles because the high-voltage battery can fail internally and start a fire while parked or driving. Owners should park outside and away from structures until the free Mercedes-Benz dealer repair is available.
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What's wrong?
The high-voltage battery in the 2022-2023 Mercedes-Benz Eqb 250, Eqb 300 4MATIC, and Eqb 350 4MATIC stores the energy that powers the electric drive system. The battery management system software watches battery condition, charge level, and fault signals so the vehicle can control charging and driving safely.
On the recalled vehicles, Mercedes-Benz traced the concern to early supplier production variations in certain high-voltage batteries. When the battery is at a high state of charge and exposed to outside stress, such as charging current ripples or mechanical battery damage, the battery can fail internally. That internal failure can create a thermal event, which means heat builds inside the battery and can lead to a fire while parked or driving.
If the problem starts while driving, the driver would see a high-voltage battery warning message in the instrument cluster. If it starts while the vehicle is parked, there is no warning sign before failure.
Who's affected?
Spans the Eqb 250, Eqb 300 4MATIC, and Eqb 350 4MATIC across the 2022 and 2023 model years, all tied to the same high-voltage traction battery software.
| 2023 Mercedes-Benz Eqb 250 | high-voltage traction battery |
|---|---|
| 2022 Mercedes-Benz Eqb 300 4MATIC | high-voltage traction battery |
| 2023 Mercedes-Benz Eqb 300 4MATIC | high-voltage traction battery |
| 2022 Mercedes-Benz Eqb 350 4MATIC | high-voltage traction battery |
| 2023 Mercedes-Benz Eqb 350 4MATIC | high-voltage traction battery |
| Units affected | 169 |
| Field incidents | NHTSA has logged 2 field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
If this battery issue leads to a fire, it can happen while parked or driving and increases the risk of injury. While driving, a high-voltage battery warning message alerts you; while parked, there is no warning. Park outside and away from structures, and limit charging to 80 percent until the repair is complete. Repair will be free at any franchised Mercedes-Benz dealer once available.
What should I do?
- Check your VIN to confirm your 2022-2023 Mercedes-Benz Eqb 250, Eqb 300 4MATIC, or Eqb 350 4MATIC is included in this recall.
- Check your mailbox for the Mercedes-Benz owner letter mailed February 6, 2026.
- Limit charging to a maximum of 80% battery capacity until the repair is complete.
- Contact a franchised Mercedes-Benz dealer and ask whether the free battery management system software update for the high voltage battery fire risk is open for your VIN.
- Bring the recall notice if you have it, and reference recall number 25V894 when you call.
What happens at the repair
Until the repair is complete, Mercedes-Benz tells owners to charge the vehicle only up to 80% battery capacity. Vehicles repaired under recall 25V050 still need this recall repair again. Once the repair is available for your VIN, a Mercedes-Benz technician updates the battery management system software. Parts and labor are covered under the recall. MBUSA says owners will receive pre-notice reimbursement information. If you already paid for a related battery management software repair, contact MBUSA customer service and ask what documentation they need for a claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 19, 2025 | NHTSA published the recall |
|---|---|
| December 23, 2025 | Dealer notification began |
| December 23, 2025 | Dealer notification ended |
| December 23, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| February 6, 2026 | Owner notification mailed |
Frequently asked questions
What is recall 25V894?
Recall 25V894 covers 169 2022-2023 Mercedes-Benz Eqb 250, Eqb 300 4MATIC, and Eqb 350 4MATIC vehicles with a high-voltage battery defect. The battery can fail internally and lead to a vehicle fire while parked or driving. Mercedes-Benz dealers will update the battery management system software for free.
What should I do if my 2022-2023 Mercedes-Benz Eqb 250, Eqb 300 4MATIC, or Eqb 350 4MATIC is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 25V894. If it is, limit charging to 80% battery capacity, park outside and away from structures, and contact a franchised Mercedes-Benz dealer for the free battery management system software update.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Mercedes-Benz dealers will update the battery management system software free of charge, including vehicles that were previously repaired under recall 25V050 and need the new repair.
What is the safety risk?
The safety risk is a vehicle fire while parked or driving, which can increase the risk of injury. Until the repair is complete, follow Mercedes-Benz guidance to charge only to 80% battery capacity and park outside and away from structures.
When were owners notified about recall 25V894?
Mercedes-Benz mailed owner notification letters on February 6, 2026. If you did not receive a letter, check your VIN anyway. Used vehicles, changed addresses, and mail delays can keep an owner from seeing the notice even when the vehicle is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V894000 |
|---|---|
| Mercedes-Benz customer service | 1-800-367-6372 |
| NHTSA recall # | 25V894 |
| NHTSA recall # (full) | 25V894000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →