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Campaign 25V888 Posted December 18, 2025 35 units

2021-2022 Ford Bronco Recall 25V888: Rearview Camera

Recall 25V888 covers 35 2021-2022 Ford Bronco SUVs with rearview camera images that stay on after reversing. SYNC software update is free at franchised Ford dealers.

Ford is recalling 35 2021-2022 Bronco SUVs under recall 25V888 because vehicles previously repaired under recall 23V165 still show the rearview camera image after backing ends. A stuck camera image can distract the driver after shifting out of reverse, and the Ford dealer repair will be free once available.

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What's wrong?

The SYNC software in the 2021-2022 Ford Bronco controls the infotainment screen, including the rearview camera display. In normal operation, the camera image appears while backing up, then clears when the backing event ends so the screen returns to the correct driving display.

On affected Broncos with the 8-inch SYNC screen, an earlier repair for recall 23V165 did not leave the vehicle with the correct software remedy. The problem is tied to how the SYNC software handles operation in 4-Low mode. Because the software is not configured correctly, the rearview camera image stays on the screen after the vehicle is no longer backing up.

There is no warning sign before failure. An owner would notice the problem only when the camera image remains displayed after shifting out of a backing maneuver, especially during 4-Low operation.

Who's affected?

Build scope starts on January 20, 2021 and ends on March 13, 2022, with the same Sync software part listed for both model years.

2021 Ford Bronco Camera
2022 Ford Bronco Camera
Units affected35
Field incidentsNHTSA has logged no field incidents to date.

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific SUV is included.

What's the safety risk?

A rearview camera image that stays on after shifting out of reverse can pull attention away from the road and increase the risk of a crash. Treat the display as a distraction, keep your eyes on traffic, and schedule service soon. Repair will be free at any franchised Ford dealer once available.

What should I do?

  1. Check your VIN to confirm your 2021-2022 Ford Bronco is included in this recall.
  2. Watch for Ford's owner letter if you have not received it, then keep it with your service records.
  3. Contact a franchised Ford dealer to schedule the free SYNC software update that stops the rearview camera image from staying on after reverse.
  4. Reference recall number 25V888 and Ford recall 25C72 when you call the dealer.
  5. Call Ford customer service at 1-866-436-7332 if you need help finding dealer service for this recall.

What happens at the repair

Ford has identified the dealer fix as a SYNC module software update. Once Ford opens the dealer repair for your VIN, a Ford technician updates the SYNC module software at no charge. The update and labor are covered under the recall. Ford used its standard reimbursement plan for this campaign, so owners who already paid for a related SYNC module or rearview camera display repair can submit documentation for review. Bring repair orders and payment records to the service desk or contact Ford customer service.

ReimbursementReimbursement available

Timeline

December 18, 2025 NHTSA published the recall
January 28, 2026 Owner notification mailed
January 30, 2026 Dealer notification began
January 30, 2026 Dealer notification ended
January 30, 2026 VIN-searchable in NHTSA's database Check your VIN to see whether this recall applies to your specific vehicle.

Frequently asked questions

What is recall 25V888?

Recall 25V888 covers 35 2021-2022 Ford Bronco vehicles with 8-inch SYNC screens that were previously repaired incorrectly under recall 23V165. The rearview camera image can stay on after backing has ended, distracting the driver and increasing crash risk.

What should I do if my 2021-2022 Ford Bronco is on this recall?

Check your VIN to confirm your specific Bronco is included in recall 25V888. If it is, contact a franchised Ford dealer and ask for recall 25C72. The dealer will update the SYNC module software free of charge.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Ford says dealers will update the SYNC module software free of charge. Parts and labor are covered at any franchised Ford dealer.

What is the safety risk?

The safety risk is driver distraction after reversing. If the rearview camera image stays on after the vehicle shifts out of reverse, the display no longer matches the direction of travel. Ford reported that this increases the risk of a crash.

When were owners notified about this Ford Bronco recall?

Ford mailed owner notification letters on January 28, 2026. VINs became searchable for this recall on January 30, 2026. If you bought the Bronco used or never received a letter, the VIN check decides whether the free dealer repair applies.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/25V888000
Ford customer service1-866-436-7332
NHTSA recall #25V888
NHTSA recall # (full)25V888000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →