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Campaign 25V876 Posted December 17, 2025 86 units

2010-2025 Honda Mobility Vans Recall 25V876: Restraints

RN
Reviewed by the RecallNotify editorial team
Published May 19, 2026

Recall 25V876 covers 86 2010-2025 Honda vehicles for QRT wheelchair-restraint retractors that do not lock. Repair is free at any franchised Honda dealer.

Honda is recalling 86 2010-2025 vehicles, including Odyssey, Sienna, Transit, and Pacifica models equipped with QRT-Deluxe and QRT-Max wheelchair restraints, because the retractors can fail to lock. An unsecured wheelchair can move during transit and increase the risk of injury, and Honda dealers will complete the free repair.

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What's wrong?

The wheelchair restraint retractor is the locking mechanism in the QRT-Deluxe and QRT-Max securement system. In affected 2010-2025 Honda mobility vehicles and listed models, it pulls the restraint webbing tight and locks it so the wheelchair stays secured during travel.

Inside the affected retractor, the automatic release function can bind because internal parts rub with too much friction. When that happens, the retractor does not lock as designed. The restraint still looks installed, but it does not hold the wheelchair with the securement the system is supposed to provide.

The warning sign is an unlocked retractor during a standard functional check or pre-trip inspection. An owner or caregiver can also notice abnormal wheelchair movement while the vehicle is in use. If either appears, the restraint needs inspection before the wheelchair position is used again.

Who's affected?

The scope spans mobility-equipped vans, pickups, and SUVs from 2010-2025, all using the same QRT-DELUXE wheelchair restraint retractor.

2015 Honda Odyssey Latch/anchor
2016 Toyota Sienna Latch/anchor
2017 Toyota Sienna Latch/anchor
2019 Ford Transit Latch/anchor
2020 Ford Transit Latch/anchor
Units affected86
Field incidentsNHTSA has logged no field incidents to date.

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.

What's the safety risk?

An unsecured wheelchair can shift during transit, increasing the risk of injury. An unlocked retractor should be caught during the standard functional or pre-trip inspection, and abnormal wheelchair movement is a reason to pause passenger transport and call the dealer. Repair is free at any franchised Honda dealer.

What should I do?

  1. Check your VIN to confirm your 2010-2025 Honda vehicle with QRT-Deluxe or QRT-Max wheelchair restraints is included in this recall.
  2. Contact a franchised Honda dealer to schedule the free QRT wheelchair-restraint retractor inspection and replacement that fixes retractors that do not lock.
  3. Bring the owner letter if you received one. If not, reference recall number 25V876 when you call.
  4. Call Honda customer service at 1-800-956-6668 with questions about the free repair.
  5. Secure the wheelchair with extra care until the repair is complete, since an unlocked retractor can let the wheelchair move during transit.

What happens at the repair

At the dealer, a Honda technician works with Q'Straint to inspect the QRT-Deluxe and QRT-Max wheelchair restraint retractors. If a retractor is suspect, it is replaced free of charge. The inspection focuses on whether the retractor locks the wheelchair restraint as it should, so the wheelchair is secured before the vehicle is used again. Parts and labor are covered under the recall.

Timeline

December 17, 2025 NHTSA published the recall
January 19, 2026 Dealer notification began
February 2, 2026 Dealer notification ended
February 5, 2026 Owner notification mailed

Frequently asked questions

What is recall 25V876?

Recall 25V876 covers 86 2010-2025 vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors can fail to lock, which can keep the wheelchair from being properly secured. Rollx will work with Q'Straint to inspect and replace the retractors for free.

What should I do if my 2010-2025 Honda Odyssey, Sienna, Transit, Express 2500, or other listed vehicle is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 25V876. If it is, call Rollx customer service at 1-800-956-6668 and ask how the QRT-Deluxe or QRT-Max wheelchair restraint inspection will be handled. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires the recall remedy to be performed at no cost, and Rollx says it will work with Q'Straint to inspect and replace the affected retractors as necessary free of charge.

What is the safety risk?

An unsecured wheelchair can move during transit, increasing the risk of injury. Until your VIN is checked and the restraint system is inspected, treat the wheelchair securement system as the part in question and contact Rollx for repair instructions.

When were owners notified about recall 25V876?

Owner notification letters were mailed February 5, 2026. If you bought the vehicle used, moved, or never received the letter, check your VIN and call Rollx at 1-800-956-6668 with recall number 25V876.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/25V876000
Honda customer service1-800-956-6668
NHTSA recall #25V876
NHTSA recall # (full)25V876000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →