Recall 25V874 covers 5,046 2023-2025 Kia Sportage and Sportage PHEV SUVs for instrument panel screen failure. Repair is free at any franchised Kia dealer.
Kia is recalling 5,046 2023-2025 Sportage and Sportage PHEV vehicles equipped with a Genuine Kia tow hitch harness accessory because a software error can make the instrument panel screen fail. If that screen stops showing critical safety information, including the speedometer or warning lights, crash risk increases; Kia dealers will complete the repair free of charge.
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What's wrong?
The tow hitch harness on affected 2023-2025 Kia Sportage and Sportage PHEV SUVs is an accessory wiring system tied into the vehicle's electrical network. Its control module helps the tow hitch wiring communicate with the vehicle while the 4.2-inch instrument panel screen shows required driver information.
On these vehicles, a software logic error inside the tow hitch harness control module sends an abnormal CAN message. CAN is the vehicle's internal communication network, the system that lets electronic modules talk to each other. That bad message can cause the instrument panel screen to fail, which means required controls and display information are not shown as designed.
There is no warning sign before failure. The screen can stop working without a prior light, sound, message, or drivability symptom to alert the driver first.
Who's affected?
The tow hitch harness is the common part across the trailer hitch and instrument panel electrical component listings.
| 2024 Kia Sportage | Trailer hitches |
|---|---|
| 2024 Kia Sportage | instrument panel |
| 2025 Kia Sportage | Trailer hitches |
| 2025 Kia Sportage | instrument panel |
| 2023 Kia Sportage PHEV | Trailer hitches |
| 2023 Kia Sportage PHEV | instrument panel |
| 2024 Kia Sportage PHEV | Trailer hitches |
| 2024 Kia Sportage PHEV | instrument panel |
| 2025 Kia Sportage PHEV | Trailer hitches |
| 2025 Kia Sportage PHEV | instrument panel |
| Units affected | 5,046 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
If the instrument panel screen fails, the driver can lose speedometer readings or warning lights that signal a safety problem. That loss of critical information increases the risk of a crash. There is no warning sign before the screen fails, so schedule the recall repair soon. Repair is free at any franchised Kia dealer.
What should I do?
- Check your VIN to confirm your 2023-2025 Kia Sportage or Sportage PHEV is included in this recall.
- Contact your nearest franchised Kia dealer to schedule the free tow hitch harness control module replacement that fixes the instrument panel screen failure.
- Bring the recall notice if Kia mailed one. If not, reference recall number 25V874 and Kia recall SC359 when you call.
- Drive cautiously until the repair is complete. Watch for loss of speedometer or warning-light display on the instrument panel screen.
- Call Kia Customer Service at 1-800-333-4542 with questions about scheduling or recall coverage.
What happens at the repair
At the dealer, a Kia technician replaces the tow hitch harness control module covered by recall 25V874. The replacement parts and labor are free under the recall. If you paid out of pocket before the recall notice for a tow hitch harness control module repair tied to this issue, Kia's standard reimbursement plan covers documented expenses. Bring the repair paperwork to the service desk or contact Kia Customer Service for the claim process.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 17, 2025 | NHTSA published the recall |
|---|---|
| December 18, 2025 | Dealer notification began |
| December 18, 2025 | Dealer notification ended |
| December 31, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| February 13, 2026 | Owner notification mailed |
Frequently asked questions
What is recall 25V874?
Recall 25V874 covers 5,046 2023-2025 Kia Sportage and Sportage PHEV vehicles with a 4.2-inch instrument panel screen and a Genuine Kia tow hitch harness accessory. A software error can make the screen fail, hiding the speedometer or warning lights. Kia dealers will replace the tow hitch harness control module for free.
What should I do if my 2023-2025 Kia Sportage or Sportage PHEV is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 25V874. If it is, contact a franchised Kia dealer and ask for the tow hitch harness control module replacement. Reference recall 25V874 or Kia recall number SC359 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires Kia to repair the defect at no cost, and Kia dealers will replace the tow hitch harness control module free of charge. Parts and labor are covered at any franchised Kia dealer for vehicles included in recall 25V874.
What is the safety risk in Kia recall 25V874?
The safety risk is loss of key information on the instrument panel screen. If the screen fails to show the speedometer or warning lights, the driver loses information needed to operate the vehicle safely, increasing crash risk. The free dealer repair replaces the tow hitch harness control module.
When did Kia notify owners about recall 25V874?
Kia mailed owner notification letters on February 13, 2026. If you bought the vehicle used or never received a letter, the VIN check still decides whether your Sportage or Sportage PHEV is included. You can also call Kia Customer Service at 1-800-333-4542 and reference SC359.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V874000 |
|---|---|
| Kia customer service | 1-800-333-4542 |
| NHTSA recall # | 25V874 |
| NHTSA recall # (full) | 25V874000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Document (PDF) (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →