Recall 25V844 covers 203 2026 Keystone Impact and Carbon recreational trailers with missing patio rail hardware. Repair is free at any franchised Keystone dealer.
Keystone is recalling 203 2026 Impact and Carbon recreational trailers equipped with 3000 series patio rail kits because missing angle brackets and footman loops can leave the gap panels improperly attached. Improperly secured panels can increase the risk of injury, and Keystone dealers will repair the patio rail kits free of charge.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The garage ramp door patio rail kit on affected 2026 Keystone Impact and Carbon trailers turns the ramp area into a patio space. The gap panels close the opening between the patio railing and the garage door jamb, and the angle brackets and footman loops give those panels and their bungee straps fixed places to attach.
The defect is that the 3000 series patio rail kit was built without the angle brackets and footman loops needed for that attachment. Without those pieces, the gap panels cannot be secured as intended. The patio rail setup still has the opening that the panels are supposed to close, so the kit does not function the way Keystone designed it.
What you notice is direct: the gap panels that close off the opening from the patio railing to the garage door jamb cannot be used. If those panels have no bracket or loop to attach to, that is the warning sign.
Who's affected?
Covers Keystone Impact and Carbon trailers using the same garage ramp door and patio rail kit.
| 2026 Keystone Impact | body or structural component |
|---|---|
| 2026 Keystone Impact | Recreational vehicle/trailer |
| 2026 Keystone Carbon | body or structural component |
| 2026 Keystone Carbon | Recreational vehicle/trailer |
| Units affected | 203 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching 2026 Keystone Impact or Carbon trailer does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Improperly secured gap panels leave the opening between the patio railing and garage door jamb without its intended closure, increasing injury risk. Do not use the gap panels if they will not stay secured. Schedule the dealer repair soon. Repair is free at any franchised Keystone dealer.
What should I do?
- Check your VIN to confirm your 2026 Keystone Impact or Carbon recreational trailer is included in this recall.
- Contact a franchised Keystone dealer to schedule the free installation of the missing patio-rail angle brackets and footman loops.
- Bring the recall notice if Keystone mailed one. If not, reference recall number 25V844 when you call.
- Avoid using the patio rail kit or gap panels until the dealer installs the missing parts and confirms the panels are secured.
- Call Keystone customer service at 1-866-425-4369 with questions about the repair or scheduling.
What happens at the repair
At the dealer, a Keystone technician installs the missing angle brackets and footman loops for the patio rail kit so the gap panels can be properly attached. The recall repair is free, with parts and labor covered. If you've already paid for this same repair before the recall notice, Keystone uses the manufacturer's standard reimbursement plan for documented expenses. Bring prior repair paperwork, invoices, and proof of payment to the service desk so the dealer can explain the claim path.
| Reimbursement | Reimbursement available |
|---|
Timeline
| December 9, 2025 | NHTSA published the recall |
|---|---|
| December 22, 2025 | Owner notification mailed |
| January 28, 2026 | Dealer notification began |
| January 28, 2026 | Dealer notification ended |
| January 28, 2026 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| January 28, 2026 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 25V844?
Recall 25V844 covers 203 2026 Keystone Impact and Carbon recreational trailers equipped with 3000 series patio rail kits. The kits lack angle brackets and footman loops, which prevents the gap panels from being properly attached and increases injury risk.
What should I do if my 2026 Keystone Impact or Carbon is on this recall?
Check your VIN to confirm your specific trailer is included in recall 25V844. If it is, contact a franchised Keystone dealer and schedule the installation of the missing patio rail kit components. Reference recall number 25V844 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Keystone dealers will install the missing angle brackets and footman loops free of charge. Parts and labor are covered for included trailers.
What is the safety risk?
Improperly secured gap panels increase the risk of injury. The defect involves the patio rail kit hardware, where missing angle brackets and footman loops prevent the panels from being properly attached. If your VIN is included, schedule the free dealer repair.
When were owners notified about recall 25V844?
Keystone mailed owner notification letters on December 22, 2025. If you bought the trailer used or never received a letter, check your VIN and call Keystone customer service at 1-866-425-4369 or a franchised Keystone dealer with recall number 25V844.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V844000 |
|---|---|
| Keystone customer service | 1-866-425-4369 |
| NHTSA recall # | 25V844 |
| NHTSA recall # (full) | 25V844000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →