Recall 25V841 covers 22 2025 Arboc Specialty Vehicles Spirit Of Freedom and Spirit Of Mobility buses for wheelchair retractor defects. Dealer repair will be free.
Arboc Specialty Vehicles is recalling 22 2025 Spirit Of Freedom and Spirit Of Mobility transit buses because wheelchair securement retractors can fail to lock. When that happens, a wheelchair can move during transit and increase the risk of injury; the dealer repair will be free once Arboc Specialty Vehicles makes it available.
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What's wrong?
The QRT-DLX wheelchair securement retractor on 2025 Arboc Specialty Vehicles Spirit Of Freedom and Spirit Of Mobility transit buses is the device that pays out and locks a wheelchair tie-down strap. When it locks correctly, the strap holds the wheelchair in position at the seating location and keeps the passenger secure during normal travel, emergency maneuvers, and a crash.
On affected buses, the retractor can stay unlocked instead of auto-locking after a wheelchair is installed. If the strap does not lock, the wheelchair is not properly secured. That leaves the passenger at risk of serious injury or death during an emergency maneuver or crash.
The warning sign is a retractor that intermittently fails to auto-lock when the wheelchair is installed. If the strap pulls back out instead of locking at the seating position, treat that securement point as suspect and have the bus inspected.
Who's affected?
Both listed bus models use the same QRT-DLX wheelchair securement retractor.
| 2025 Arboc Specialty Vehicles Spirit Of Freedom | Latch/anchor |
|---|---|
| 2025 Arboc Specialty Vehicles Spirit Of Mobility | Latch/anchor |
| Units affected | 22 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
An unsecured wheelchair can move during transit, increasing the risk of injury. At wheelchair seating positions with affected retractors, the retractor fails to auto-lock when a wheelchair is installed. Confirm the restraint locks before transport and schedule service promptly. Repair will be free at any franchised Arboc Specialty Vehicles dealer once available.
What should I do?
- Check your VIN to confirm your 2025 Arboc Specialty Vehicles Spirit Of Freedom or Spirit Of Mobility bus is included in this recall.
- Watch for the owner letter from Arboc Specialty Vehicles before scheduling dealer work.
- Contact a franchised Arboc Specialty Vehicles dealer for the free wheelchair-retractor inspection and replacement that fixes restraints that do not lock.
- Call Arboc Specialty Vehicles customer service at 1-866-953-5555 with questions and reference recall number 25V841 when you call.
- Keep wheelchair passengers out of the bus if the wheelchair restraints do not lock until the inspection and repair are complete.
What happens at the repair
Once the final dealer repair is available, an Arboc Specialty Vehicles technician will inspect the wheelchair securement retractors and replace any retractors that do not lock correctly. The final dealer repair will be free once it opens, with parts and labor covered under the recall. Until then, keep the owner letter and any service paperwork together so the dealer can match the vehicle to campaign 25V841 when repair instructions are ready.
Timeline
| December 8, 2025 | NHTSA published the recall |
|---|---|
| December 9, 2025 | Dealer notification began |
| December 9, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| December 9, 2025 | Interim owner notification (was planned for this date) |
| December 12, 2025 | Dealer notification ended |
| February 6, 2026 | Owner notification mailed |
Frequently asked questions
What is recall 25V841?
Recall 25V841 covers 22 2025 Arboc Specialty Vehicles Spirit Of Freedom and Spirit Of Mobility transit buses. The wheelchair securement retractors do not lock properly, which can leave a wheelchair unsecured during transit and increase injury risk. Dealers will inspect and replace the retractors for free.
What should I do if my 2025 Arboc Specialty Vehicles Spirit Of Freedom or Spirit Of Mobility is on this recall?
Check your VIN to confirm your specific bus is included in recall 25V841. If it is, contact an Arboc Specialty Vehicles dealer to schedule the wheelchair securement retractor inspection. Dealers will replace the retractors when needed, free of charge. Reference recall 25V841 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Arboc Specialty Vehicles dealers will inspect the wheelchair securement retractors and replace them when needed, free of charge.
What is the safety risk?
An unsecured wheelchair can move during transit and increase the risk of injury. This recall involves the wheelchair securement retractors, not the wheelchair itself. Until your VIN is checked and the repair is complete, follow your operator's passenger securement procedures and contact Arboc Specialty Vehicles customer service at 1-866-953-5555 with service questions.
When were owners notified about recall 25V841?
ARBOC expected to mail owner notification letters in December 2025. If you operate or own a 2025 Spirit Of Freedom or Spirit Of Mobility bus and never received a letter, check your VIN and contact an Arboc Specialty Vehicles dealer with recall 25V841.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V841000 |
|---|---|
| Arboc Specialty Vehicles customer service | 1-866-953-5555 |
| NHTSA recall # | 25V841 |
| NHTSA recall # (full) | 25V841000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →