Recall 25V820 affects 14 2025 Altec LR8 Series vehicles for shear plate lockbolts that can fail. Repair is free at any franchised Altec dealer.
Altec is recalling 14 2025 LR8 Series vehicles because improperly formed lockbolt collars on the shear plates can lead to bolt failure. If the shear plate lockbolts fail, the elevator sub-base can separate from the truck frame and increase injury risk; Altec dealers will complete the free repair.
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What's wrong?
The lockbolts on the 2025 Altec LR8 Series hold the shear plates and subbase connection to the chassis frame. A lockbolt works like a permanent fastener: the collar is tightened onto the bolt and then swaged, or compressed into its final shape, so the joint stays clamped during boom, crane, or ladder operation. The shear plates help carry and spread that load through the frame connection.
On affected LR8 Series vehicles, the collar on certain lockbolts was threaded on but not properly swaged during assembly. Without that final formed collar, the joint can lose the clamp force it needs. The lockbolt can then fail at the chassis frame, which can let the subbase separate from the frame while the unit is being used.
A walkaround inspection before operation can reveal a missing bolt. There is no other warning sign before failure, so owners should not rely on noise, movement, or feel to confirm the problem.
Who's affected?
| 2025 Altec LR8 Series | Boom/crane/ladder |
|---|---|
| Units affected | 14 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
A failed shear plate lockbolt can let the elevator sub-base separate from the truck frame, increasing the risk of injury. A preoperational inspection can find a missing bolt, but there is no other warning before the problem shows up. Keep the unit out of service if a bolt is missing and arrange inspection. Repair is free at any franchised Altec dealer.
What should I do?
- Check your VIN to confirm your 2025 Altec LR8 Series is included in this recall.
- Contact a franchised Altec dealer to schedule the free shear-plate lockbolt inspection and any replacement needed to prevent elevator sub-base separation.
- Bring the recall notice if Altec mailed one. If not, reference recall number 25V820 when you call.
- Keep the boom, crane, or ladder equipment out of service until the lockbolts are inspected and repaired.
What happens at the repair
At the dealer, an Altec technician inspects the lockbolts for the shear plates and replaces any lockbolts with improperly formed collars. The inspection and any needed replacement are free under the recall. If you already paid for a repair tied to this lockbolt condition, Altec's standard reimbursement plan covers documented expenses. Bring your repair paperwork and receipts to the service desk, or contact Altec customer service for claim instructions.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 26, 2025 | NHTSA published the recall |
|---|---|
| January 23, 2026 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 25V820?
Recall 25V820 covers 14 2025 Altec LR8 Series vehicles with shear plate lockbolts whose collars were improperly formed during assembly. If those lockbolts fail, the elevator sub-base can separate from the truck frame, increasing injury risk. Altec will inspect the lockbolts and replace them as needed for free.
What should I do if my 2025 Altec LR8 Series is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 25V820. If it is, contact Altec customer service at 1-877-462-5832 to arrange the lockbolt inspection and any needed replacement. Reference Altec recall number CSN-3266 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Altec will inspect the shear plate lockbolts and replace them as necessary free of charge.
What is the safety risk?
The safety risk is separation between the elevator sub-base and the truck frame. Altec says shear plate lockbolt failure can allow that separation, increasing the risk of injury. Confirm the VIN, then arrange the free inspection and repair through Altec.
When were owners notified about recall 25V820?
Owner notification letters were scheduled for January 23, 2026. If you own a 2025 Altec LR8 Series vehicle and did not receive a letter, check your VIN and call Altec customer service at 1-877-462-5832 with recall number CSN-3266.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V820000 |
|---|---|
| Altec customer service | 1-877-462-5832 |
| NHTSA recall # | 25V820 |
| NHTSA recall # (full) | 25V820000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →