Recall 25V811 affects 240 2023 Bentley Bentayga Hybrid SUVs for high-voltage battery overheating while charging. Repair is free at any franchised Bentley dealer.
Bentley is recalling 240 2023 Bentayga Hybrid vehicles because the high-voltage battery can overheat while charging. An overheated high-voltage battery increases the risk of a fire, and Bentley dealers will complete the recall repair free of charge.
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What's wrong?
The high voltage battery in a 2023 Bentley Bentayga Hybrid stores the electric power used by the hybrid propulsion system. During charging, the battery management controller watches the battery and its cell modules for conditions that point to a problem, including abnormal self-discharge. The battery depends on those cells staying isolated from each other inside the pack.
Bentley's supplier identified production dates where a defect exists in the high voltage battery. The suspected causes are particle contamination inside the battery or damage to a separator, the thin barrier that keeps parts of a cell apart. Either condition can create a short circuit during charging or shortly after charging, and that short circuit can make the high voltage battery overheat.
There is no warning sign before failure. The recall repair installs improved battery management software that checks for self-discharge and flags batteries or modules that need replacement.
Who's affected?
| 2023 Bentley Bentayga Hybrid | electric propulsion system |
|---|---|
| Units affected | 240 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2023 Bentley Bentayga Hybrid is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
A high voltage battery that overheats increases the risk of a fire. There is no warning sign before overheating, so schedule the software update soon and ask the dealer whether the battery needs replacement. Repair is free at any franchised Bentley dealer.
What should I do?
- Check your VIN to confirm your 2023 Bentley Bentayga Hybrid is included in this recall.
- Contact your nearest franchised Bentley dealer to schedule the free high-voltage-battery software update that addresses overheating while charging, plus battery replacement if needed.
- Bring the recall notice if Bentley has mailed one. If not, reference recall number 25V811 when you call.
- Follow Bentley dealer charging instructions until the software update is complete.
- Call Bentley customer service at 1-800-777-6923 with questions and reference Bentley recall RE25/46.
What happens at the repair
At the dealer, a Bentley technician updates the high voltage battery software and checks whether the high voltage battery needs replacement. If the battery needs replacement, the dealer replaces it as part of the recall. The software update, any needed battery replacement, parts, and labor are free at a Bentley dealer now. Out-of-pocket repairs already paid are handled through the New Vehicle Limited Warranty, not through a separate reimbursement program, because the affected vehicle is within the warranty period. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| November 24, 2025 | NHTSA published the recall |
|---|---|
| December 16, 2025 | Dealer notification began |
| December 16, 2025 | Dealer notification ended |
| December 23, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| January 21, 2026 | Owner notification mailed |
Frequently asked questions
What is recall 25V811?
Recall 25V811 covers 240 2023 Bentley Bentayga Hybrid vehicles with high-voltage batteries that can overheat while charging. An overheated battery increases fire risk. Bentley dealers will update the high-voltage battery software and replace the high-voltage battery if needed, free of charge.
What should I do if my 2023 Bentley Bentayga Hybrid is on this recall?
Check your VIN to confirm your specific Bentayga Hybrid is included in recall 25V811. If it is, contact a franchised Bentley dealer to schedule the high-voltage battery software update. Reference recall number 25V811 or Bentley recall RE25/46 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost. Bentley dealers will update the high-voltage battery software and replace the high-voltage battery if needed, free of charge.
What is the safety risk?
The safety risk is fire from an overheated high-voltage battery during charging. Bentley's filing says the battery can overheat while charging, and an overheated high-voltage battery increases the risk of a fire. Confirm your VIN, then arrange the free dealer repair.
When will Bentley notify owners?
Bentley mailed owner notification letters on January 21, 2026. If you bought the vehicle used or never received a letter, the VIN still decides whether the recall applies. Contact Bentley customer service at 1-800-777-6923 or a franchised Bentley dealer with recall number 25V811.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V811000 |
|---|---|
| Bentley customer service | 1-800-777-6923 |
| NHTSA recall # | 25V811 |
| NHTSA recall # (full) | 25V811000 |
Source documents
-
Download Recall Report (PDF) - Download Quarterly Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →