Recall 25V779 covers 165 2025-2027 Collins School Bus and Trans Tech School Bus vehicles with wheelchair retractors that fail to lock. Repair is free.
Forest River Bus is recalling 165 2025-2027 Collins School Bus and Trans Tech School Bus vehicles under recall 25V779 because QRT-Deluxe and QRT-Max wheelchair restraint retractors fail to lock. When a wheelchair is not secured, it can move during transit and increase injury risk; Forest River Bus dealers will complete the repair free of charge.
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What's wrong?
The wheelchair restraint retractor on affected 2025-2027 Forest River Bus Collins School Bus and Trans Tech School Bus vehicles is the unit that feeds out and pulls back the securement belt. In normal use, QRT-Deluxe and QRT-Max retractors lock when tension is applied, holding the wheelchair in place during driving and braking.
In this recall, the auto release function can stick because friction builds between internal parts. When that happens, the retractor does not lock as intended. A wheelchair that is not held tight by the restraint system is not properly secured for transport.
The warning sign is visible during a functional check or pre-trip inspection. The retractor stays unlocked, or the wheelchair moves in a way that does not match normal securement described in the Q'Straint User and Care Manual.
Who's affected?
Covers Collins School Bus and Trans Tech School Bus vehicles across the 2025, 2026, and 2027 model years, all with the same wheelchair restraint latch/anchor component.
| 2027 Forest River Bus Collins School Bus | Latch/anchor |
|---|---|
| 2026 Forest River Bus Collins School Bus | Latch/anchor |
| 2026 Forest River Bus Trans Tech School Bus | Latch/anchor |
| 2025 Forest River Bus Trans Tech School Bus | Latch/anchor |
| Units affected | 165 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
An unsecured wheelchair can move during transit and increase the risk of injury. Before each trip, check that the retractor is locked and treat abnormal wheelchair movement as a reason to stop service and call the dealer. Repair is free at any franchised Forest River Bus dealer.
What should I do?
- Check your VIN to confirm your 2025-2027 Forest River Bus Collins School Bus or Trans Tech School Bus is included in this recall.
- Contact a franchised Forest River Bus dealer to schedule the free wheelchair-restraint retractor inspection and replacement that fixes retractors that do not lock.
- Bring the owner letter from Forest River Bus, or reference recall number 25V779 when you call.
- Call Forest River Bus customer service at 1-800-348-7440 with questions and reference Forest River Bus recall 51-2008.
- Check each wheelchair restraint before transport; keep any wheelchair position out of service if the retractor does not lock.
What happens at the repair
At the dealer, a Forest River Bus technician inspects the wheelchair restraint retractors and replaces any retractor that does not lock properly. The inspection and replacement are free under the recall, with parts and labor covered. Forest River Bus uses its general reimbursement plan for documented out-of-pocket repairs paid before the owner letter. Keep repair invoices and contact Forest River Bus customer service about a reimbursement claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 13, 2025 | NHTSA published the recall |
|---|---|
| December 10, 2025 | Owner notification mailed |
| December 23, 2025 | Dealer notification began |
| December 23, 2025 | Dealer notification ended |
Frequently asked questions
What is recall 25V779?
Recall 25V779 covers 165 2025-2027 Forest River Bus Collins School Bus and Trans Tech School Bus vehicles equipped with certain QRT-Deluxe and QRT-Max wheelchair restraints. The retractors can fail to lock, which prevents the wheelchair from being secured. Dealers will inspect and replace affected retractors for free.
What should I do if my 2025-2027 Forest River Bus Collins School Bus or Trans Tech School Bus is on this recall?
Check your VIN to confirm your specific bus is included in recall 25V779. If it is, contact a Forest River Bus dealer to schedule the wheelchair-restraint retractor inspection. Reference recall 25V779 when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair the defect at no cost, and Forest River Bus dealers will inspect and replace the wheelchair-restraint retractors as necessary free of charge.
What is the safety risk?
The safety risk is that an unsecured wheelchair can move during transit, increasing the risk of injury. If your VIN is included, arrange the dealer inspection and retractor replacement so the wheelchair securement system locks as intended.
When were owners notified about recall 25V779?
Forest River Bus mailed owner notification letters on December 10, 2025. If you operate or own one of these school buses and did not receive a letter, check your VIN and call Forest River Bus customer service at 1-800-348-7440 with recall 25V779.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V779000 |
|---|---|
| Forest River Bus customer service | 1-800-348-7440 |
| NHTSA recall # | 25V779 |
| NHTSA recall # (full) | 25V779000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →