Recall 25V770 covers 42 2026 Micro Bird G5 School Bus buses for wheelchair restraints that fail to lock. Free Micro Bird dealer repair.
Micro Bird is recalling 42 2026 G5 School Bus vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints because the retractors can fail to lock. An unsecured wheelchair can move during transit or during a crash, increasing injury risk, and Micro Bird dealers will complete the recall repair free of charge.
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What's wrong?
On the 2026 Micro Bird G5 School Bus, the wheelchair tie-down retractor is part of the QRT-Deluxe or QRT-Max wheelchair restraint system. The retractor takes up slack in the restraint strap and locks so a wheelchair stays secured at its seating position. When it works correctly, the restraint holds the chair in place during normal bus movement.
On affected buses, the retractor does not auto-lock each time a wheelchair is installed. The issue traces to defective retractors supplied for certain securement kits. If the retractor fails to lock, the wheelchair is not properly secured in that seating position, even if the strap appears to be routed in place.
There is no warning sign before failure. The problem is the locking action inside the retractor, so an owner or driver should not rely on sound, dashboard alerts, or visible damage to know whether the restraint is secure.
Who's affected?
| 2026 Micro Bird G5 School Bus | Latch/anchor |
|---|---|
| Units affected | 42 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2026 Micro Bird G5 School Bus is on the list. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
An unlocked wheelchair can move during transit or during a crash, increasing the risk of injury for the wheelchair occupant and nearby passengers. Until the bus is inspected, confirm the wheelchair restraint is locked before each trip and schedule service soon. Repair is free at any franchised Micro Bird dealer.
What should I do?
- Check your VIN to confirm your 2026 Micro Bird G5 School Bus is included in this recall.
- Contact a franchised Micro Bird dealer to schedule the free inspection and retractor replacement that fixes wheelchair restraints that do not lock.
- Keep affected wheelchair restraint positions out of service until the dealer confirms the restraints lock and secure the wheelchair properly.
- Bring the recall notice if Micro Bird mailed one. If not, reference recall number 25V770 when you call.
- Call Micro Bird customer service at 819-477-2012 with questions about scheduling or repair status.
What happens at the repair
At the dealer, a Micro Bird technician inspects the QRT-Deluxe and QRT-Max wheelchair-restraint retractors and replaces any retractor that does not lock correctly. Parts and labor are covered under the recall. If you already paid for a repair tied to this retractor defect before the recall notice, submit the claim through your dealer. The dealer claims reimbursement from the part supplier. If the repair was not already claimed under warranty, Micro Bird directs owners to submit claims to Q'Straint.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 7, 2025 | NHTSA published the recall |
|---|---|
| November 21, 2025 | Dealer notification began |
| November 28, 2025 | Dealer notification ended |
| December 8, 2025 | Owner notification mailed |
Frequently asked questions
What is recall 25V770?
Recall 25V770 covers 42 2026 Micro Bird G5 School Bus vehicles equipped with certain QRT-Deluxe and QRT-Max wheelchair restraints. The retractors can fail to lock, which prevents the wheelchair from being properly secured. Micro Bird dealers will inspect and replace the retractors as needed for free.
What should I do if my 2026 Micro Bird G5 School Bus is on this recall?
Check your VIN to confirm your specific bus is included in recall 25V770. If it is, contact a franchised Micro Bird dealer to schedule the wheelchair-restraint retractor inspection. The dealer will replace the retractors as needed for free. Reference recall number 25V770 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Micro Bird dealers will inspect the QRT-Deluxe or QRT-Max wheelchair restraint retractors and replace them as needed free of charge.
What is the safety risk?
An unlocked wheelchair can move during transit or during a crash, increasing the risk of injury. Until the recall inspection is complete, confirm whether your VIN is included and ask the dealer how to handle wheelchair securement before the bus is used for passenger service.
When were owners notified about this Micro Bird recall?
Micro Bird mailed owner notification letters on December 8, 2025. If you bought the bus used or did not receive a letter, check your VIN and call Micro Bird Customer Service at 819-477-2012 or a franchised Micro Bird dealer with recall number 25V770.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V770000 |
|---|---|
| Micro Bird customer service | 819-477-2012 |
| NHTSA recall # | 25V770 |
| NHTSA recall # (full) | 25V770000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →