Recall 25V764 covers 2,099 2014 Buick Verano and Cruze vehicles for roof-rail air bag inflator rupture. Repair is free at any franchised Buick dealer.
Buick is recalling 2,099 2014 Verano and Cruze vehicles under recall 25V764 because the roof-rail air bag inflators can rupture at the weld joint. A rupture can partly inflate the air bag and send sharp metal fragments into or out of the vehicle, increasing injury risk; Buick dealers will complete the repair free of charge.
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What's wrong?
The roof rail airbag in the 2014 Verano and Cruze sits along the roof rail above the headliner, near the side windows. In a crash where that airbag deploys, its inflator fills the airbag so it can cushion the side-window area for occupants.
On affected vehicles, the inflator chamber was built from a suspect production lot. Contamination inside that chamber can lead to corrosion over time. That corrosion can create cracking near the weld joint, and a weakened weld joint can rupture when the airbag inflator is under deployment pressure.
This is a part-traceability issue, not a problem with every roof rail airbag in these models. Vehicles with roof rail airbags from other production lots are not included in recall 25V764.
There is no warning sign before failure. The airbag is hidden above the headliner, so an owner will not see or hear the weld-joint problem during normal driving.
Who's affected?
Covers the Verano and Cruze from the same model year, both using the same side air bag component.
| 2014 Buick Verano | side air bag |
|---|---|
| 2014 Chevrolet Cruze | side air bag |
| Units affected | 2,099 |
| Field incidents | NHTSA has logged 3 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific sedan is included in this recall.
What's the safety risk?
A ruptured rear roof-rail air bag inflator can leave the air bag only partly inflated and send sharp metal fragments into or out of the vehicle, which increases injury risk. There is no warning sign listed before failure, so confirm whether your VIN is included and schedule the repair soon. Repair is free at any franchised Buick dealer.
What should I do?
- Check your VIN to confirm your 2014 Buick Verano or Chevrolet Cruze is included in this recall.
- Contact a franchised Buick or Chevrolet dealer to schedule the free roof-rail air bag module replacement.
- Bring the recall notice if you have it. If not, reference recall number 25V764 when you call.
- Ask the dealer to inspect the left and right roof-rail air bag modules, since the repair replaces modules tied to inflators that can rupture and send sharp metal fragments into or out of the vehicle.
- Avoid carrying passengers near the side roof-rail air bags until the repair is complete when another vehicle is available.
What happens at the repair
At the dealer, a Buick technician replaces the left or right roof-rail air bag module covered by the recall. The roof-rail air bag sits above the headliner, and the replacement addresses the inflator weld-joint rupture problem described in campaign 25V764. Parts and labor are free under the recall. If you already paid for this related repair before the owner notice, the manufacturer's general reimbursement plan covers documented expenses. Bring your repair paperwork to the service desk.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 6, 2025 | NHTSA published the recall |
|---|---|
| November 6, 2025 | Dealer notification began |
| November 6, 2025 | Dealer notification ended |
| November 6, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| December 5, 2025 | Owner notification mailed |
Frequently asked questions
What is recall 25V764?
Recall 25V764 covers 2,099 2014 Buick Verano and Chevrolet Cruze vehicles with roof-rail air bag inflators that can rupture at the weld joint. A rupture can partially inflate the air bag and send sharp metal fragments into or out of the vehicle, increasing injury risk.
What should I do if my 2014 Buick Verano or Chevrolet Cruze is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 25V764. If it is, contact a franchised Buick or Chevrolet dealer to schedule replacement of the left and/or right-side roof-rail air bag modules. Reference GM recall number N252530830 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost to owners. GM dealers will replace the affected roof-rail air bag modules free of charge, including parts and labor, for vehicles included in recall 25V764.
Is it safe to drive my 2014 Buick Verano or Chevrolet Cruze?
This recall does not include a do-not-drive order. The risk is still serious because a roof-rail air bag inflator can rupture and send sharp metal fragments into or out of the vehicle. Confirm your VIN and schedule the free dealer repair.
When were owners notified about recall 25V764?
GM mailed owner notification letters on December 5, 2025. If you bought the vehicle used or never received a letter, the VIN still decides whether the recall applies. Check your VIN, then call a franchised Buick or Chevrolet dealer if your vehicle is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V764000 |
|---|---|
| Buick customer service | 1-800-521-7300 |
| NHTSA recall # | 25V764 |
| NHTSA recall # (full) | 25V764000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →