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Campaign 25V760 Posted November 4, 2025 18,783 units

2020-2026 Western Star 47X/48X/49X/4700 Recall 25V760: Axle Clamp

RN
Reviewed by the RecallNotify editorial team
Published May 19, 2026

Recall 25V760 covers 18,783 2020-2026 Western Star and Freightliner heavy vehicles with loose axle clamp fasteners. Repair will be free once available.

Western Star is recalling 18,783 2020-2026 trucks, including 49X, 47X, and Business Class M2 models, because loose axle clamp fasteners can lead to loss of vehicle control. The crash risk is tied to that hardware, and the dealer repair will be free once the remedy is available.

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What's wrong?

The axle clamp group is the set of bolts and retainers that holds the rear axle in the correct position on the suspension. On these 2020-2026 heavy-duty vocational trucks, such as the 47X, Business Class M2, 122SD, 114SD, 108SD, 48X, 49X, and 4700, that clamp group keeps the axle aligned while the truck carries heavy loads, turns, brakes, and moves over uneven ground.

The problem is installation torque. Some axle clamp fasteners were not tightened to the required specification during manufacturing. A fastener that starts loose can loosen farther, break, or go missing as the suspension works. If the clamp loses enough holding force, the axle can shift and the driver can lose vehicle control.

The warning sign is physical looseness that an owner or fleet technician can see during a pre-trip inspection or routine maintenance. Routine maintenance for these trucks occurs every 10,000 miles, so look for loose, broken, or missing hardware around the axle clamp group.

Who's affected?

Spans eight Western Star and Freightliner truck models from 2020-2026, all tied to the same suspension component.

2024 Western Star 47X suspension component
2023 Western Star 47X suspension component
2022 Western Star 47X suspension component
2021 Western Star 47X suspension component
2026 Freightliner Business Class M2 suspension component
Units affected18,783
Field incidentsNHTSA has logged no field incidents to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.

What's the safety risk?

Loose fasteners on these heavy-duty vehicles can result in loss of vehicle control, increasing the risk of a crash. Include this recall concern in pre-trip inspections and routine maintenance, and contact the dealer when your VIN is included. Repair will be free at any franchised Western Star dealer once available.

What should I do?

  1. Check your VIN to confirm your 2020-2026 Western Star truck, including 47X, Business Class M2, 122SD, 114SD, 108SD, 48X, 49X, or 4700, is included in this recall.
  2. Use the owner letter mailed December 29, 2025 for current instructions before scheduling dealer work.
  3. Contact a franchised Western Star dealer and ask when the free axle-clamp fastener inspection and tightening repair for loose suspension fasteners is open for your VIN.
  4. Reference recall number 25V760 when you call the dealer or Western Star customer service.
  5. Drive cautiously until the repair is complete. Stop driving and contact the dealer if the truck feels unstable or hard to control.

What happens at the repair

When the final repair opens, a Western Star technician will inspect the axle clamp fasteners and tighten any loose fasteners covered by the recall. The dealer repair will be free once available, with parts and labor covered. If you already paid out of pocket for a related axle clamp fastener repair before the recall notice, the manufacturer's standard reimbursement plan covers documented expenses. Keep the repair invoice and payment record for the claim.

ReimbursementReimbursement available

Timeline

November 4, 2025 NHTSA published the recall
November 24, 2025 Dealer notification began
November 24, 2025 Dealer notification ended
December 29, 2025 Owner notification mailed

Frequently asked questions

What is recall 25V760?

Recall 25V760 covers 18,783 2020-2026 Western Star trucks with axle clamp fasteners that are loose. Loose fasteners can lead to loss of vehicle control and increase crash risk. Dealers will inspect and tighten the fasteners as needed for free.

What should I do if my 2020-2026 Western Star 47X, Business Class M2, 122SD, 114SD, 108SD, 48X, 49X, or 4700 is on this recall?

Check your VIN to confirm your specific truck is included in recall 25V760. If it is, contact a franchised Western Star dealer and ask when the axle clamp fastener inspection and tightening is available. Reference DTNA recall F1027 when you call.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the safety defect at no cost. For recall 25V760, the dealer will inspect the axle clamp fasteners and tighten them as needed free of charge.

What is the safety risk in recall 25V760?

The safety risk is loss of vehicle control. NHTSA campaign 25V760 says loose axle clamp fasteners can result in loss of vehicle control, which increases crash risk. Until your VIN is checked and the dealer gives repair guidance, avoid heavy use that feels unsafe.

What if I bought this truck used?

The free recall repair still applies. Recall coverage follows the VIN, not the original owner. Check your VIN to confirm whether your specific truck is included, then contact a franchised Western Star dealer and reference recall 25V760 or DTNA recall F1027.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/25V760000
Western Star customer service1-800-547-0712
NHTSA recall #25V760
NHTSA recall # (full)25V760000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →