Recall 25V754 covers 115 2024-2025 Mcneilus Volterra Zsl trucks with missing side reflectors. Repair is free at any franchised Mcneilus dealer.
Mcneilus is recalling 115 2024-2025 Volterra Zsl side loader trucks because the intermediate side reflex reflectors are missing on recalled vehicles. Missing reflectors reduce the truck's visibility to other drivers and increase crash risk; Mcneilus dealers will install the reflectors free of charge.
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What's wrong?
The intermediate side reflex reflector is an amber reflector mounted along the middle side of the truck body. It does not light up on its own; it reflects light from other vehicles back toward the driver. On a large side loader truck, those side reflectors help other road users see the length of the body in low light or from the side.
On 2024-2025 Mcneilus Volterra Zsl side loader trucks, those middle-side amber reflectors were left off during refuse body manufacturing. That means the truck body is missing a required reflective marker. The problem is not an electrical fault or a broken lamp. It is an installation omission, and the repair is to install the missing amber reflectors on the middle sides of the body.
There is no warning sign before failure. An owner or driver can only spot the issue by checking whether the amber reflectors are missing from the middle sides of the refuse body.
Who's affected?
The same intermediate reflex reflector is named for both the 2024 and 2025 Volterra Zsl.
| 2025 Mcneilus Volterra Zsl | Exterior lighting |
|---|---|
| 2024 Mcneilus Volterra Zsl | Exterior lighting |
| Units affected | 115 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
Missing side reflectors reduce the vehicle's visibility to other drivers and increase the risk of a crash. There is no warning sign before another driver fails to see the vehicle clearly. Schedule the reflector installation soon, especially if the vehicle operates at night or in low light. Repair is free at any franchised Mcneilus dealer.
What should I do?
- Check your VIN to confirm your 2024-2025 Mcneilus Volterra Zsl is included in this recall.
- Contact your nearest franchised Mcneilus dealer to schedule the free side-reflector installation that fixes the missing intermediate side reflectors.
- Bring the recall notice if Mcneilus mailed one. If not, reference recall number 25V754 when you call.
- Drive with extra caution until the reflectors are installed, especially at night or in low visibility.
- Call Mcneilus customer service at 1-888-686-7278 with questions about the free repair.
What happens at the repair
At the dealer, a Mcneilus technician installs the missing intermediate side reflex reflectors on the affected Volterra Zsl truck. The recall repair is available now, and parts and labor are free. Mcneilus used its general reimbursement plan on file for this campaign, so documented out-of-pocket repairs tied to the missing side reflectors are handled through that standard plan. Bring prior repair paperwork or receipts to the service desk, or contact Mcneilus Customer Service for the reimbursement path.
| Reimbursement | Reimbursement available |
|---|
Timeline
| November 3, 2025 | NHTSA published the recall |
|---|---|
| December 9, 2025 | Owner notification mailed |
| December 22, 2025 | Dealer notification began |
| December 22, 2025 | Dealer notification ended |
Frequently asked questions
What is recall 25V754?
Recall 25V754 covers 115 2024-2025 Mcneilus Volterra Zsl side loader trucks with missing intermediate side reflex reflectors. Missing reflectors can reduce visibility to other drivers and increase crash risk. Mcneilus will install the side reflectors free of charge.
What should I do if my 2024-2025 Mcneilus Volterra Zsl is on this recall?
Check your VIN to confirm your specific truck is included in recall 25V754. If it is, contact Mcneilus Customer Service at 1-888-686-7278 or a franchised Mcneilus service location to arrange the free side-reflector installation.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Mcneilus will install the missing side reflectors free of charge. Parts and labor are covered for vehicles included in recall 25V754.
What is the safety risk?
The safety risk is reduced visibility to other drivers. The missing intermediate side reflex reflectors mean the truck does not meet the federal lighting and reflective-device standard, which can make the vehicle harder to see and increase crash risk.
When were owners notified about recall 25V754?
Mcneilus mailed owner notification letters on December 9, 2025. If you own a 2024-2025 Mcneilus Volterra Zsl and did not receive a letter, check your VIN and reference recall 25V754 when you contact customer service.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V754000 |
|---|---|
| Mcneilus customer service | 1-888-686-7278 |
| NHTSA recall # | 25V754 |
| NHTSA recall # (full) | 25V754000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →