Recall 25V749 covers 50 2023-2025 Heil Side Loader Garbage Truck vehicles with CNG cylinder valve cracks. Agility replaced the valves free of charge.
Heil is recalling 50 2023-2025 Side Loader Garbage Truck vehicles because manual CNG cylinder valves can develop stress corrosion cracks in the bottom plugged port and leak natural gas. A natural gas leak near an ignition source increases the risk of a fire, and Heil dealers will complete the free repair.
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What's wrong?
The manual cylinder valve on the 2023-2025 Heil Side Loader Garbage Truck is part of the compressed natural gas fuel system. It controls gas flow from the fuel cylinder, so the system can hold and release fuel pressure as designed. The valve also has a bottom plugged port, a sealed opening used during manufacturing or testing.
On affected trucks, that plugged port can develop stress corrosion cracking. That means corrosion and built-up stress in the metal create cracks where the port is sealed. The suspected contributor is a pressure test tool and plug process used on the affected valves, while the final root cause remains under investigation.
An operator can notice an increasingly large fuel leak before the valve failure becomes obvious. The warning sign is loud hissing gas, followed by a white plume of gas venting from the system.
Who's affected?
Spans the 2023, 2024, and 2025 model years, all tied to the same fuel-system manual cylinder valve.
| 2023 Heil Side Loader Garbage Truck | fuel system |
|---|---|
| 2024 Heil Side Loader Garbage Truck | fuel system |
| 2025 Heil Side Loader Garbage Truck | fuel system |
| Units affected | 50 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
A natural gas leak near an ignition source increases the risk of a fire. If you hear loud hissing gas or see a white plume venting from the system, stop using the truck, keep ignition sources away, and call the dealer. Repair is free at any franchised Heil dealer.
What should I do?
- Check your VIN to confirm your 2023-2025 Heil Side Loader Garbage Truck is included in this recall.
- Contact a franchised Heil service location to confirm the free manual-cylinder-valve replacement for the CNG fuel system leak risk.
- Call Agility customer service at 1-844-474-7400 with questions about the valve replacement, and reference recall number 25V749 when you call.
- Bring the recall notice if one was provided, plus any repair paperwork showing the CNG valve repair was completed.
- Keep the truck away from ignition sources if you smell natural gas or suspect a fuel leak, then arrange service before using it.
What happens at the repair
At the dealer, a Heil technician replaces the manual cylinder valves in the Agility CNG fuel system. The replacement is free under the recall, with parts and labor covered. Heil's remedy record says Agility completed all affected garbage truck repairs at its cost by August 14, 2025. If your Side Loader Garbage Truck is still listed as unrepaired, call the service desk and ask them to confirm the valve replacement against recall 25V749.
Timeline
| October 31, 2025 | NHTSA published the recall |
|---|
Frequently asked questions
What is recall 25V749?
Recall 25V749 covers 50 2023-2025 Heil Side Loader Garbage Truck vehicles with certain Agility CNG fuel systems. The manual cylinder valves can develop stress corrosion cracks in the bottom plugged port, causing a natural gas leak. Agility replaces the valves free of charge.
What should I do if my 2023-2025 Heil Side Loader Garbage Truck is on this recall?
Check your VIN to confirm your specific truck is included in recall 25V749. If it is, contact Heil or Agility service support to confirm the valve replacement was completed. Use recall number 25V749 when you call.
Is the recall repair free?
Yes. Federal recall law requires the safety recall repair at no cost, and Agility replaces the affected manual cylinder valves free of charge. Owners can contact Agility at 1-844-474-7400 or Heil at 1-866-275-4345 for repair confirmation.
What is the safety risk?
The safety risk is fire. A cracked manual cylinder valve can allow natural gas to leak, and a leak near an ignition source increases the risk of a fire. The fix is valve replacement through Agility at no cost.
Were the affected Heil garbage trucks already repaired?
Yes. The recall filing says all affected garbage trucks were repaired by August 14, 2025. Check your VIN and confirm the service history before returning a truck to regular route use, especially if ownership or fleet custody changed.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V749000 |
|---|---|
| Heil customer service | 1-844-474-7400 |
| NHTSA recall # | 25V749 |
| NHTSA recall # (full) | 25V749000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →