Recall 25V736 covers 100 2025-2026 Jayco Granite Ridge and Entegra Condor motorhomes with reversed axle label information. Correct labels are free.
Jayco is recalling 100 2025-2026 Granite Ridge and Condor motorhomes because the certification label has the front and rear axle information reversed. If an owner uses the wrong axle data for tire pressure, a tire can be overinflated or underinflated, raising crash risk; Jayco dealers will replace the label free of charge.
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What's wrong?
The certification label on 2025-2026 Jayco Granite Ridge and Condor motorhomes is the factory plate that lists key vehicle information for owners, service shops, and inspectors. It includes axle information for the front and rear of the motorhome, so the person reading it knows which rating applies to which axle.
On affected motorhomes, an internal data entry error caused the label to print with the front and rear axle information reversed. The label itself is the defective part. The motorhome is not described as having a mechanical axle defect in this recall; the problem is that the installed label gives the axle information in the wrong place.
There is no warning sign before failure. The motorhome can drive normally while the label remains incorrect, so owners should treat the VIN check and dealer label replacement as the way to confirm and correct the issue.
Who's affected?
Spans the Granite Ridge and Condor motorhome lines across the 2025 and 2026 model years, all tied to the same certification label.
| 2026 Jayco Granite Ridge | vehicle label (placard or certification) |
|---|---|
| 2026 Entegra Condor | vehicle label (placard or certification) |
| 2025 Jayco Granite Ridge | vehicle label (placard or certification) |
| 2025 Entegra Condor | vehicle label (placard or certification) |
| Units affected | 100 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorhome is included.
What's the safety risk?
Using the incorrect tire information can leave a tire overinflated or underinflated, increasing the risk of a crash. There is no warning sign tied to the label error, so confirm your VIN and use the corrected label. Repair is free at any franchised Jayco dealer.
What should I do?
- Check your VIN to confirm your 2025-2026 Jayco Granite Ridge or Condor motorhome is included in this recall.
- Contact Jayco customer service at 1-800-283-8267 if you have not received the correct certification label.
- Reference recall number 25V736 and Jayco recall 9903641 when you call.
- Replace the incorrect certification label with the corrected label Jayco mails to you, so the front and rear axle information is no longer reversed.
- Use the corrected label when setting tire pressure, since the wrong axle information can lead to overinflated or underinflated tires.
What happens at the repair
For this recall, the fix is handled by mail rather than a service bay visit. Jayco sends owners the correct certification labels free of charge, with the front and rear axle information in the right order. The owner letters were mailed November 7, 2025. If you paid for a related label correction before the recall notice, contact Jayco customer service at 1-800-283-8267 and ask how to submit documentation under Jayco's general reimbursement plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 28, 2025 | NHTSA published the recall |
|---|---|
| November 7, 2025 | Owner notification mailed |
| November 21, 2025 | Dealer notification began |
| November 21, 2025 | Dealer notification ended |
| November 21, 2025 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 25V736?
Recall 25V736 covers 100 2025-2026 Jayco Granite Ridge and Entegra Condor motorhomes with certification labels that reverse the front and rear axle information. Using the wrong axle information can lead to incorrect tire inflation, increasing crash risk. Jayco will mail corrected labels for free.
What should I do if my 2025-2026 Jayco Granite Ridge or Entegra Condor is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 25V736. If it is, use the corrected label Jayco sends, or call Jayco customer service at 1-800-283-8267 and reference recall number 9903641. The label correction is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to fix safety recall defects at no cost to owners. For recall 25V736, Jayco will provide the corrected certification label free of charge.
What is the safety risk?
The safety risk is incorrect tire inflation. If an owner uses the reversed axle information on the certification label, a tire can be overinflated or underinflated. That increases crash risk, so the corrected label should be used once received.
When did Jayco notify owners about this recall?
Jayco mailed owner notification letters on November 7, 2025. If you bought the motorhome used or never received a letter, check your VIN to confirm whether your 2025-2026 Granite Ridge or Condor is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V736000 |
|---|---|
| Jayco customer service | 1-800-283-8267 |
| NHTSA recall # | 25V736 |
| NHTSA recall # (full) | 25V736000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →